Summer Retail Associate

JOB TITLE: Sales Rep

SEASONAL POSITION: May through Mid-September

Hours:

Full Time: 40 hours/week

Part Time: 20 hours/week

Pay Starting at $18/hour

BRIEF DESCRIPTION:

This is possibly the most unique retail job you’ll ever encounter! If you’re up for adventure and want a chance to work in one of the most beautiful places in the world and a National Park location, this is the summer job for you!

Sales reps are responsible for the daily operations at one of the more than thirty Alaska Geographic (AK Geo) retail stores. Duties include:

• Providing exceptional customer service to visitors
• As an education proxy to the NPS, respond to visitor questions as empowered by the level of training and refer visitors to NPS rangers as needed to ensure accurate information is provided to visitors
• Achieve sales and membership goals
• Set up and break down retail desk at a National Park visitor location, stock, and neatly maintain sales area throughout the day.
• Be a positive representative of Alaska Geographic and its Partners.

The Sales Rep reports to the Branch Manager and will work closely with National Park Service Staff.

ESSENTIAL FUNCTIONS:

• Achieve or surpass branch gross sales and membership recruitment goals as specified by Alaska Geographic by actively engaging with customers with every sale.
• Build and maintain a positive working relationship with key Alaska Geographic Partners (National Park Service, Forest Service, Fish and Wildlife Service, and Bureau of Land Management). Partners are considered our customers and should be treated with the utmost professionalism.
• Provide exceptional customer service both internally (other AK Geo staff) and externally (Partners and Visitor Center customers).
• Monitor product inventory including sales product, membership premiums and all marketing collateral including signage, stays within acceptable levels, inventory received/transferred paperwork is documented, low-profit products are marked for discount as appropriate, sales are processed correctly in POS systems, membership registrations are properly uploaded and products/membership materials are merchandised to make the most out of the sales floor space available.
• Responsible for proper recording of sales, including reconciling sales against collected receipts and sold inventory levels.
• Maintain professional, customer-oriented communication with Partner staff, answering questions or escalating concerns to the Retail Operations Manager as appropriate.
• Participate in inventory counting, following accounting best practices at the end of the season.
• Alaska Geographic employees must follow HR policies, guidelines, and procedures stated in the Employee Manual and Retail Training Manual.
• Other duties as assigned.

REQUIRED EXPERIENCE, LICENSES, CERTIFICATIONS, ABILITIES, OR KNOWLEDGE:

• Proactively problem solve quickly and implement solutions.
• Working knowledge of computers, including Word, Excel, and Square POS.
• Ability to communicate clearly, both verbal/written. Retain and accurately pass on information to visitors.
• Overtime, weekend and holiday work may be necessary during the summer season. The successful candidate will be a self-starter and able to work in a very fast-paced and sometimes hectic environment.
• Multitask and prioritize multiple initiatives.
• Ability to lift boxes weighing up to 15 pounds to a shelf height of 5 feet.
• Independently travel to Seward, AK. A valid driver’s license and independent mode of transportation might be required.
• Safety is always the HIGHEST concern.
• Sales Reps must comply with all federal, NPS, state, and site-specific vaccination requirements and other COVID-19 protocols.

MINIMUM EDUCATIONAL REQUIREMENTS:

• High School student or graduate

For more information about Alaska Geographic, visit our website at akgeo.org.

This job description does not list all the duties of the job. You may be asked by Managers to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Management has the right to revise this job description at any time. The job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. Alaska Geographic is an equal opportunity employer.

Job Types: Full-time, Temporary

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Paid training

Compensation Package:

• Bonus opportunities

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Application Question(s):

• Retail Associates must comply with all federal, NPS, state, and location-specific vaccination requirements and other COVID-19 protocols.

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Seward, AK: Relocate before starting work (Required)

Work Location: Multiple locations

Salary : $18