Helicopter Ground Operations Crew

Imagine a summer full of helicopter flights and beautiful Alaska scenery! This seasonal position gives you the chance to experience Alaska, and everything this beautiful state has to offer! Live in the Last Frontier while working for the top helicopter tour company in the state!

Job Title: Helicopter Ground Operations Crew
Reports To: Director of Operations
Employment Status: Part Time/Seasonal (housing available if needed)

SUMMARY
This position is responsible for Helicopter Ground Operations at our tour company. Must be proficient in customer service, alert and safety conscious at all times, and work fast and effectively in high activity situations. Position works closely with both the pilot, customer service, and Director of Operations to ensure a quality guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Provides quality experience to guests.

2. Provide ground support, such as loading & unloading helicopters & refuel assistance, to pilots for helicopter flights.

3. Maintains and enhances a guest-focused culture in all areas of responsibility.

6. Manages responsibilities in compliance with AHT policies and procedures.

7. Utilizes effective communication skills with all levels of employees, guests and all other outside contacts.

8. Has a strong working knowledge of AHT tours, processes and procedures.

9. Flexibility to cover shifts as may be necessary.

10. Create & maintain strong interdepartmental relations with Pilots, customer service, Management, and Ops crew

11. Troubleshoot and resolve in-house guest issues promptly

12. Facility maintenance and upkeep

RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and AHT guests at all times.
2. Report any potentially harmful equipment or situations to the immediate supervisor without delay.
3. Report safety-related accidents and incidents at once to immediate supervisor.
4. Follow all company and department safety policies and procedures
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual must possess excellent communication and customer relation skills. This position requires a self-motivated individual that requires minimal supervision.

EDUCATION and/or EXPERIENCE

1 - 2 years in customer service or equivalent experience preferred. Individual must possess excellent, customer relation skills. Must be able to pass drug screening and have no DUI's on driving record.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively and professionally on a level appropriate with guests, peers and staff. Ability to speak effectively before groups of customers.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions The noise level in the work environment is usually loud.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

This position is not remote and does have employee housing if needed.

Job Types: Full-time, Temporary

Pay: From $19.00 per hour

Schedule:

• 10 hour shift

Ability to Commute:

• Palmer, AK 99645 (Required)

Ability to Relocate:

• Palmer, AK 99645: Relocate before starting work (Required)

Work Location: In person

Salary : $19