Business Systems Manager- DEHE Management Information

Salary: 101,959.49-127,443.01 :USD

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.

• Cost-Share Dental and Vision Insurances

• Discounted Pet Insurance

• Retirement Contributions with Pre-Tax or Roth options into a 403(b).

• Retirement Match and Discretionary. ANTHC matches up to 5%, with a 3% discretionary contribution after one year of employment into a 401(a).

• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.

• Twelve Paid Holidays

• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment

• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.

• Flexible Spending Accounts for Healthcare and Dependent Care.

• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.

• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.

• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.

• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.

• On-Site Training Courses and Professional Development Opportunities.

• License and certification reimbursements and occupational insurance for medical staff.

• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.

• Emergency Travel Assistance

• Education Assistance or Education leave eligibility

• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary: With limited supervision, manages Application and/or Clinical Informatics team in the implementation and ongoing support of multi-service software applications used at ANTHC. The team may be specific to an ANTHC Division, across ANTHC including ANMC, and including ATHS sites as per established agreements.

Responsibilities:

Brings expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations based on company system's needs. Guides the team to resolve integration issues with other software packages and suggests/recommends changes based on previous experience and knowledge. Lead system setup reviews with each service/department for accuracy and completeness. Collaborate with business partners to effectively respond to queries, analyzing root cause and providing solutions (short term and permanent upgrades) per departmental/organizational procedure.

M onitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary. Provides training on current software applications as required or requested. Enforces an awareness of the importance of data validity and data security. Assists team members and the user community in data gathering and analysis. Remains current with regulatory changes impacting applications delivery.

L ead conversations and documentation of functional requirements of systems configuration changes and updates. Work with business leaders to determine their business needs to transform them into information technology system requirements. Develop strategy and vision for the effective use of integrated software systems.

I nterprets user concerns, defines requirements, inputs recommendations towards solutions, and recommends direction of new software strategies to improve business needs. Integrate research, team ideas, and client feedback into solution requirements. Works with programmers and other HIT departments in testing of software, identifying software problems and requesting enhancements. Uses existing HIT processes, procedures, best practices, and software whenever possible into daily work.

S erves on assigned committees or special projects, contributing within area of expertise. Act as liaison with internal and external partners.

D esigns and champions data management for the user community and manages contracted vendor relationships.

E stablishes effective interpersonal relationships with all levels of user community personnel. Promotes an atmosphere that encourages enthusiasm and user participation with applications. Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality. Promotes teamwork and participates as an active member of the team. Understands the mission vision and values and maintains the work environment to support.

P rovides leadership, direction, and guidance to assigned staff. Develops staff goals, priorities, training, and skills. Trains and mentors assigned staff, trains customers as needed. Administers and maintains overall secure compliant environment for business systems.

P erforms other duties as assigned.

Other information:

KNOWLEDGE and SKILLS

K nowledge of ad-hoc reporting tools.

K nowledge of complex relational databases.

K nowledge of core business functions and systems.

K nowledge and ability to apply structure to loosely defined medium to complex problems.

K nowledge of software integration and testing.

K nowledge of system validation/verification process.

K nowledge in overseeing the design, development, and implementation of software solutions, systems, or products.

K nowledge in analytical, problem-solving, and decision-making capabilities.

K nowledge in overseeing the direction, development, and implementation of software solutions.

S kills in problem solving, applying analytical principles, documenting, researching issues, resolving problems, proving data analysis, and multi-tasking.

S kill in written and verbal communications.

S kill in problem solving regarding information systems.

S kill in written and verbal communications.

S kill in effectively working with multiple internal and external service providers.

S kill in working with computers and software applications including word processing, spreadsheets, and database software.

S kill in effectively organizing multiple tasks, meeting deadlines and solving problems.

MINIMUM EDUCATION QUALIFICATION

A Bachelor’s degree in informatics, computer programming, software engineering or related field. Progressively responsible professional work-related experience, education, or training may be substituted on a year-for-year basis for college education

MINIMUM EXPERIENCE QUALIFICATION

NON-SUPERVISORY - Seven (7) years’ experience in applications support or related field. Proven ability to provide enterprise wide solutions in support of complex data systems and the associated application users.

A ND

S UPERVISORY - Two (2) years’ experience involving employee supervision. An equivalent combination of relevant education and/or training may be substituted for supervision experience.

MINIMUM CERTIFICATION QUALIFICATION

N/A

PREFERRED EDUCATION QUALIFICATION

N/A

P REFERRED EXPERIENCE QUALIFICATION

N/A

PREFERRED CERTIFICATION QUALIFICATION

N/A

A DDITIONAL REQUIREMENTS

N /A

Salary : $101,959