Medical Librarian Applications Specialist - Remote Work Schedule

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.

• Cost-Share Dental and Vision Insurances

• Discounted Pet Insurance

• Retirement Contributions with Pre-Tax or Roth options into a 403(b).

• Retirement Match and Discretionary. ANTHC matches up to 5%, with a 3% discretionary contribution after one year of employment into a 401(a).

• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.

• Twelve Paid Holidays

• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment

• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.

• Flexible Spending Accounts for Healthcare and Dependent Care.

• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.

• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.

• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.

• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.

• On-Site Training Courses and Professional Development Opportunities.

• License and certification reimbursements and occupational insurance for medical staff.

• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.

• Emergency Travel Assistance

• Education Assistance or Education leave eligibility

• Discount program for travel, gym memberships, amusement parks, and more.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary:

Under general direction, assists with and oversees knowledge management initiatives for the Alaska Native Medical Center, including managing medical reference materials and providing in-depth information searches to support reference requests. Responsible for designing, implementing, and supporting multi-service software packages, specifically Electronic Health Record (EHR) solutions, automating the capture of clinical information and its subsequent retrieval. Works with other HIT and clinical departments to test software, identify and resolve software problems. Works with key leaders in the organization to understand their information needs and business requests is also part of this position.

Responsibilities:

The Medical Librarian Applications Specialist, plans, and organizes the knowledge management system for the Informatics Team. Functions as an integral member of the EHR implementation and support team in the support of information access and availability. Determines the end-users’ information needs and works with key leaders in the organization to understand needs and business requests. Works with a wide range of technical and management staff, with and across various departments. Manages the Informatics Team’s knowledge base. Monitors the use of the knowledge base and measures the business value of the knowledge to the end-user community.

Promotes knowledge sharing throughout the organization’s operational business processes and systems by improving integration among information systems in the organization. Communicates the availability of knowledge to the end-user community. Helps disseminate information about the organization’s knowledge sharing program to internal and external audiences, including maintaining communications on knowledge sharing across the organization, participation in orientation and training sessions, and preparing brochures/presentations. Promotes collaborative tools to facilitate sharing of ideas and work among internal teams and external partners. Provides support for the establishment and nurturing of communities of practice.

Reviews system setups for accuracy and completeness. Analyzes and diagnoses problems and implements solutions. Participates in ANMC, ANTHC, and ATHS teams. Works with the Informatics Team and clinical users to efficiently use software/systems. Provides training on current software applications. Assists IT team members and clinicians in data gathering and analysis. Remains current with regulatory changes impacting clinical applications delivery. Assists departments/customers with error identification and remediation. Assists in the implementation of integrated software systems. Logs all incidents and issues into the tracking system. Works cooperatively with EHR vendors in configuration and troubleshooting. Assists with process issue identification and process improvement initiatives. Helps monitor and evaluate the knowledge sharing program, including external benchmarking and evaluation programs and opportunities. Facilitates integration of knowledge-based medical information resources into the EHR system. Supports integration of clinical decision-making tools into the EHR. Support efforts to improve knowledge translation to promote clinical quality. Knowledge Manager is responsible for reference, collection development, and accompanying training for the Medical Reference materials both physical (such as journals, books) and electronic. Provides professional and personal assistance to organization staff in answering inquiries and locating information.

Conducts in-depth information searches to support reference requests. Assists users with developing search strategies and utilizing resources. Develops guidelines for resource collection development that reflect organizational goals and objectives. Develops guidelines for maintaining and weeding collection to support hospital credentialing standards. Negotiates licensing agreements with vendors of electronic resources. Develops training and workshops related to knowledge and information that support the goals and objectives of the organization. Develops, oversees, and evaluates Internet and organizational Intranet applications for the Library. Performs other duties as assigned.

Other information:

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of health sciences resources, journals and databases.
• Knowledge of library science techniques and practices.
• Knowledge of knowledge management principles and practices.
• Knowledge of purchasing, contracting, budgeting, and inventory management techniques.
• Knowledge of information management principles and applications, including current trends; some knowledge of information architecture and usability.
• Knowledge of project management techniques and processes.
• Knowledge of web building and maintenance.
• Knowledge of evidence-based medicine practices and resources.
• Knowledge of instructional design and adult learning principles.
• Knowledge of Adult education techniques.
• Knowledge of medical terminology.
• Knowledge of clinical and healthcare-related software applications.
• Skill in providing medical reference services.
• Skill in searching health sciences resources, journals and databases.
• Skill in program development.
• Skill in project management.
• Skill in oral and written communication.
• Skill in developing and providing learning opportunities to adult learners.
• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in providing customer service.
• Skill in establishing and maintaining cooperative working relationships with staff.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in problem-solving regarding clinical information systems.
Skill in working with computers and software applications including word processing and spreadsheets.

MINIMUM EDUCATION QUALIFICATION

American Library Association accredited Master’s degree in library and information science (MLS or MLIS), Knowledge Management, or related field. Progressively responsible professional/exempt work experience may be substituted on a year-for-year basis for college education.

MINIMUM EXPERIENCE QUALIFICATION

Non-supervisory – Five (5) years of knowledge management or health sciences library experience. An equivalent combination of relevant education and/or training may be substituted for experience, and one (1) year of experience in clinical applications support in the healthcare industry