Staffing and Scheduling Coordinator - Central Nursing Office

Salary: Negotiable :USD

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.

• Cost-Share Dental and Vision Insurances

• Discounted Pet Insurance

• Retirement Contributions with Pre-Tax or Roth options into a 403(b).

• Retirement Match and Discretionary. ANTHC matches up to 5%, with a 3% discretionary contribution after one year of employment into a 401(a).

• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.

• Twelve Paid Holidays

• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment

• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.

• Flexible Spending Accounts for Healthcare and Dependent Care.

• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.

• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.

• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.

• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.

• On-Site Training Courses and Professional Development Opportunities.

• License and certification reimbursements and occupational insurance for medical staff.

• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.

• Emergency Travel Assistance

• Education Assistance or Education leave eligibility

• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary: Under general supervision, provides electronic, in-person, and telephone support for Acute Care nursing leaders and staff through administrative duties related to staffing, scheduling, timekeeping, and operations.

Responsibilities:

All levels

Creates, manages, and maintains staff schedules in the electronic scheduling system for Acute Care Nursing departments. Staff includes but is not limited to Registered Nurses, Respiratory Therapists, Certified Nursing Assistants, Technicians, Technologists, Medical Clerks, Patient Care Technicians, and Patient Observers.

R eviews approved leave and staff availability to draft fair schedules that meet the needs of the unit while providing work-life balance for employees.

A ssists with coordination of department orientation for new team members and provides general guidance in regards to scheduling and training.

Makes daily edits for staffing changes in the electronic scheduling and timekeeping software and revises schedules as needed due to staffing changes, labor shortages, or other interruptions. Updates time and attendance records according to policies and procedures. Receives and initiates phone calls from staff for staffing changes such as call outs and callbacks.

Works in collaboration with the House Supervisors and nursing leadership to adjust staffing on each unit, including tracking floated staff and call out replacements in real-time while maintaining staffing levels that provide safe care and meet established patient ratios.

D elivers a high level of guest service for both internal and external guests in person and over the phone and re sponds timely, taking appropriate action to resolve schedule concerns or complaints.

Provides general clerical support such as ordering and stocking office supplies, making travel arrangements, submitting reimbursement requests, sorting and delivering mail, receiving and distributing faxes, making copies and scanning documents. Maintains record-keeping systems, such as Patient Observer/Sitter logs, and performs general filing and file retrieval.

Provides general administrative support such as maintaining Disaster Rosters, setting appointments, scheduling meetings, and arranging conference rooms.

Performs other duties as assigned or required.

Staffing and Scheduling Specialist and Senior Staffing and Scheduling Specialist:

Assists with process analysis and developing production measures for improved efficiencies.

Compiles and maintains data needed for manager reports. May prepare and process special and recurring reports and administrative records and assists department leadership in performing audits as needed.

Reviews and approves leave requests, schedule drafts, and timekeeping adjustments.

Attends meetings to coordinate with Human Resources and department leaders regarding staffing and scheduling needs.

Other information:

KNOWLEDGE and SKILLS

All levels

· Knowledge of customer service concepts and practices.

· Knowledge of privacy laws and regulations.

· Knowledge of office operations and equipment.

· Knowledge of general math and timekeeping calculations.

· Skill in oral and written communication.

· Skill in analyzation and problem solving.

· Skill in managing multiple priorities and tasks concurrently and meeting deadlines.

· Skill in establishing and maintaining cooperative working relationships with others.

· Skill in operating a personal computer utilizing a variety of applications.

Staffing and Scheduling Specialist and Senior Staffing and Scheduling Specialist:

· Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and organizations.

· Knowledge of ANMC department requirements for nursing staff.

· Knowledge of patient acuity and flow.

· Skill in results delivery, problem identification, and professional communication with management.

· Skill in conflict resolution and de-escalation.

· Skill in recognizing the diverse skill levels of individual staff members and the unique needs of the patient population when developing staffing plan, ensuring the level of staffing is appropriate for the level of acuity on each shift.

MINIMUM EDUCATION QUALIFICATION

All

A high school diploma or GED equivalent.

MINIMUM EXPERIENCE QUALIFICATION

Staffing and Scheduling Coordinator

Non-supervisory - One (1) year of clerical work experience. An equivalent combination of relevant education and/or training may be substituted for experience.