Billing Clerk/Customer Service

About Us

Delta Western was formed in 1984 to provide fuel for ships, planes, and vehicles along the Western Alaska coastline and Yukon River with a fueling station in Dutch Harbor. It was welcomed into the Saltchuk family of companies in 2000, marking Saltchuk’s entry into petroleum distribution. Today, Delta Western is one of Alaska’s leading independent distributors of petroleum products and lubricants, with fuel terminals in Western and Southeast Alaska. Delta Western delivers an average of 200 million gallons of fuel annually in Alaska and employs approximately 150 people.

In its strive to meet and exceed its customer demands, Delta Western has a track record of agile and innovative fuel solutions. Enhancing relationships with the importers of fuel into Alaska, Delta Western can source and acquire fuel into our system on an emergency notice if needed. Delta Western is proud to provide vital energy resources in support of communities, individuals, and Alaska’s most essential industries.

Job Summary:

The Billing Clerk role encompasses exceptional customer support, billing functions, administrative tasks, coordination of fuel deliveries, invoicing, and dispatching duties across multiple sites while maintaining accurate payment records and handling product orders.

Roles and Responsibilities:

• Greets customers and answers phones in a courteous and friendly manner.
• Communicates effectively with customers, other offices, and departments to ensure smooth operations.
• Schedules and dispatches daily deliveries.
• Maintains database of customers.
• Accepts and records orders for product.
• Generates and distributes invoices.
• Collects and post payments, in addition to providing receipts.
• Tracks and maintains accurate records of all documents.
• Participates in safety meetings and reports all injuries, spills, and property damage. Identifies and communicates job hazards or service quality risk.
• Maintains and orders office supplies.
• Performs office cleaning.
• Makes bank deposits and performs occasional errands outside the office as needed.
• Performs other duties as assigned.

Education and Experience:

• High school diploma or GED is required.
• At least 2 years of office experience or a combination of education and experience is preferred.
• Valid Driver's License.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.