Shipping Coordinator

Job Description

Job Description

Salary : $16.00 - $18.00 DOE

Principal Responsibility : The Shipping Coordinator is responsible for preparing outgoing shipments. Their duties include organizing inventory for easy retrieval, reviewing outgoing shipment schedules to maintain productive operations documenting damages to inventory, and managing insurance claims relating to shipping.

Position is : Hourly Position Reports to : Shipping Manager

Position Supports : Loadouts Department, COO / Auction Curator

The Shipping Coordinator is Responsible For

1. Maintain accurate and timely communications and records with buyers regarding their requesting shipping, items damaged that need insurance claims filed and delayed or lost packages.

2. Package items for shipping to ensure they do not incur damage during transport.

3. Print and adhere the appropriate shipping labels to the packages and assess the correct shipping charge to each customer.

4. Schedule shipping for packages to the required carriers and maintain a tracking system for outgoing packages.

5. Maintain shipping supplies inventory.

6. Become familiar with what types of inventories can and cant be shipped and where they can and cant be shipped to.

7. Utilize appropriate shipping methods, vendors, software, and shipping service providers to reduce costs and increase efficiency and customer satisfaction.

8. Facilitate the shipping insurance process.

Physical Requirements

• Must be able to complete various activities in the department that may require hours of lifting, sorting, standing, sitting, and carrying.
• Must be able to walk up and down stairs and climb ladders.
• Must be able to lift up to 50lbs.alone, or greater weights with assistance.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Knowledge, Skills, & Abilities

1. Receive and sort incoming consigned inventory.

2. Box or containerize inventory by the seller.

3. Store inventory on designated shelves.

4. Good written and verbal communication skills.

5. Strong sense of time organization and urgency.

6. Able to work independently and within a team.

Minimum Qualifications

1. Two years shipping operations-related experience is preferred but not required.

2. Ability to communicate effectively.

3. Ability to answer phones and respond to customer concerns professionally.

4. Ability to read and interpret documents and craft letters, memoranda, invoices, company policies, and various.

5. Proficiency in MS Office and / or Google Workspace Applications.

6. Valid Alaska Drivers license.

7. Ability to pass a background and reference check.

Working Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. APAA is a locally grown and Alaskan-owned small business that maintains high standards within a fast-paced environment that requires regular attendance and attention to multiple ongoing tasks that may overlap. Occasional overtime is required.

Job Type : Full-time

Benefits : 401(k)

401(k) matching

Employee Assistance Program

Employee Discount

Paid Time Off

Paid Holidays

Professional Development Assistance

Referral Program

Employer Funded - Voluntary Health Benefits, Dental and Vision

Health Insurance

Schedule : M-F, 9a-6p, 1-Hour Unpaid Break for an 8-Hour Shift

Experience : MS Office / Google Workspace applications for one year (Preferred)

General Standards

1. All client materials and information will be held strictly confidential outside the company.

2. All telephone calls and correspondence, both internal and external, will be returned within one business day and within two hours whenever possible.

3. All employees are responsible for utilizing company technology accurately to leverage online resources and further our competitive advantage in the market.

4. Every member of the team is responsible for bringing solutions to the table; we never present a problem without a recommendation for its resolution.

5. The attention of the team is responsible for the relationships we have with our clients; attention to client experience is always top of mind.

6. Employees will provide staff assistance as requested, with a spirit of helpfulness. This means each employee may be asked from time to time to work in other departments as needed.

7. Employees are encouraged to recommend ideas for the betterment of the company, innovations, and improvements within their department and position.

Salary : $16 - $18