What are the responsibilities and job description for the Collections Specialist position at ALAW?
Job Description
Job Description
Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation’s largest financial institutions.
Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically positioned to cater to the diverse needs of our clients, including mortgage servicers, banks, investors, and other financial institutions.
Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our client's unique needs.
The Collections Specialist will be responsible for managing the collection of debts related to foreclosures and REO properties. They will work closely with clients, billing department, and other stakeholders to ensure timely collection, compliance with legal regulations, and resolution of outstanding balances. This role requires knowledge of foreclosure processes, REO asset management, and legal collection practices. This role will be under ALAW’s Finance Department and will be reporting to the Assistant Vice President, Revenue Operations.
Job Responsibilities :
- Maintain up-to-date bill tracking system;
- Follow up, collection and allocation of payments;
- Carry out billing, collection and reporting activities according to specific deadlines;
- Reconciliation of accounts;
- Investigate and resolve customer queries;
- Process adjustments;
- Organizing a follow-up tracking system;
- Communicating with internal and external customers.
- Reporting and Documentation for accurate records of collection attempts
- Identify any potential issues resulting in nonpayment from clients
Job Requirements :
Job Type : Full-time
Benefits :Schedule :