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Collections Specialist

ALAW
Tampa, FL Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation’s largest financial institutions.

Headquartered in Tampa, FL, and led by a team of seasoned industry veterans across a 18-state footprint, we are strategically positioned to cater to the diverse needs of our clients, including mortgage servicers, banks, investors, and other financial institutions.

Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our client's unique needs.

The Collections Specialist will be responsible for managing the collection of debts related to foreclosures and REO properties. They will work closely with clients, billing department, and other stakeholders to ensure timely collection, compliance with legal regulations, and resolution of outstanding balances. This role requires knowledge of foreclosure processes, REO asset management, and legal collection practices. This role will be under ALAW’s Finance Department and will be reporting to the Assistant Vice President, Revenue Operations.

Job Responsibilities :

  • Maintain up-to-date bill tracking system;
  • Follow up, collection and allocation of payments;
  • Carry out billing, collection and reporting activities according to specific deadlines;
  • Reconciliation of accounts;
  • Investigate and resolve customer queries;
  • Process adjustments;
  • Organizing a follow-up tracking system;
  • Communicating with internal and external customers.
  • Reporting and Documentation for accurate records of collection attempts
  • Identify any potential issues resulting in nonpayment from clients

Job Requirements :

  • A minimum of three years of experience in Collections, preferably in a law firm environment;
  • Knowledge of general legal terms;
  • Customer Service experience;
  • Coursework in Accounting preferred;
  • Attention to detail and accuracy;
  • Strong problem-solving and decision-making skills;
  • Able to work in fast-paced, high volume foreclosure firm;
  • Strong computer (especially excel) and analytical skills;
  • Ability to maneuver between multiple databases;
  • Must be organized and be able to multi task;
  • Conflict management skills;
  • Excellent written and verbal communication skills.
  • Job Type : Full-time

    Benefits :
  • 401(k)
  • 401(k) matching
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Employee Assistance Program
  • Health Savings Account
  • Life Insurance
  • Paid Time Off
  • Referral Program
  • Schedule :

  • 8 hour shift
  • Monday to Friday
  • Work Location : In person-
  • Work Address-5404 Cypress Center Dr. Suite 300 Tampa, FL 33609 :
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    Job openings at ALAW

    ALAW
    Hired Organization Address Tampa, FL Full Time
    Job Description Job Description Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationw...
    ALAW
    Hired Organization Address Tampa, FL Full Time
    Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient...
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