What are the responsibilities and job description for the Referrals Legal Assistant position at ALAW?
Founded in 1997, ALAW has grown from a modest legal practice to a comprehensive, nationwide law firm providing efficient and effective legal representation to the nation’s largest financial institutions.
Our expansive practice covers a full range of services, including appellate advocacy, attorney closing services, bankruptcy solutions, consumer collections, creditors' rights matters, foreclosure proceedings, eviction services, litigation support, regulatory compliance, REO (Real Estate Owned) services, replevin actions, and an array of other specialized legal services tailored to meet our client's unique needs.
At ALAW, our dedication extends beyond our professional services. We believe in the power of community engagement and positive outreach. Our team passionately contributes to charitable initiatives, offers pro bono legal assistance, and actively volunteers in the communities where we operate. We take pride in fostering a culture that champions involvement, ensuring that our impact is felt in the heart of the community.
Job Responsibilities
- Works the new intakes in the Referrals queue in Perfect Practice
- Validating the referral, identifying duplicates, restarts, multi-liens etc.
- Works the client system and internal case management system to ensure the information is synchronized
- Determines actions needed to board new referrals including, requesting documents via client system, contacting clients and liaisons
- Provides referral related reporting to management.
- Quality Control validation of information received
- Completing all tasks associated with referral onboarding i.e. Strategic default, HUD deadlines, Client system steps, Breach/Demand letter, Post Referral Solicitation letter
- Works closely with IT regarding any Referral queue/client system inconsistencies
- Works the service released loans to obtain new client information and update systems
- Regular contact with clients regarding missing, conflicting information or issues
- Problem-solve and multi-task without sacrificing job quality
- Communicate effectively and maintain a positive attitude
Job Requirements
- High School degree or equivalent;
- 2 to 5 years of Foreclosure experience
- Knowledge of Black Knight (LPS), ADR, Tempo and Perfect Practice
- Excellent time management skills
- Must possess the ability to work independently without constant supervision;
- Must work well under pressure and be extremely organized;
- Detail-oriented, strong communication skills, customer service oriented;
- Strong computer skills and knowledge of many software and online applications.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8-hour shift
- Monday to Friday
Work Location:
4504 Cypress Center Dr., Ste 300 Tampa, FL 33609
