What are the responsibilities and job description for the Customer Service Team Lead position at Albéa Group?
At Albéa Group, we are seeking a highly skilled and dedicated Customer Service Representative to join our team in Shelbyville, Tennessee. As a key member of our customer-facing team, you will be responsible for managing the order fulfillment process from receipt of order through delivery to our customers.
The ideal candidate will possess strong communication skills, both written and verbal, and be able to work effectively with internal and external stakeholders. You will be proactive in identifying opportunities to improve the supply chain and ensure timely delivery to customers.
In this role, you will also be responsible for maintaining accurate records, resolving customer complaints, and providing exceptional customer service. If you have a passion for delivering results-oriented solutions and are committed to excellence, we encourage you to apply.
