What are the responsibilities and job description for the Warehouse Supervisor position at Albanese Candy?

Description

UNDERSTANDING

The warehouse supervisor is responsible for overseeing the day-to-day operations of the PRIMARY warehouse, including managing staff, maintaining inventory accuracy, ensuring efficient receiving and shipping processes, monitoring safety compliance, and coordinating with other departments to optimize warehouse productivity; key duties include assigning tasks, tracking inventory levels, resolving operational issues, and upholding quality standards within the warehouse environment. This position will ensure the safe operation of personnel and equipment; ensure all shipping and receiving deadlines are met, maintain the highest level of inventory accuracy. Provide leadership, guidance and direction to other employees in the performance of all duties. Carries out supervisory responsibilities in accordance with Albanese Confectionery Group (ACG) policies, procedures and applicable laws.

Responsible for overseeing the current PRIMARY Warehouse operation, warehousing assessment, collaborating with the Supervisor, DC warehouse on overall cross-training program. Must have thorough knowledge of warehouse best practices, able to educate and mentor staff within 1.) Receiving and inspection; 2.) Material Handling and Put away; 3.) Slotting; 4.) Storage and Inventory Control; 5.) Picking and Packing; 6.) Load Consolidation and Shipping; 7.) Shipment Documentation; 8.) Labor scheduling and planning.

Work across an integrated fulfillment process (customer service, warehousing, transportation, inventory) to translate daily executional plans. This includes being a collaborative partner for Perfect Order metrics; as defined in the Supply Chain Operations Reference (SCOR) model, a perfect order is when a product is delivered to a customer in the right quantity, condition, and time, with the correct documentation, and at the right cost. Majority full pallet picking and put-away, (some partials) which include scheduling labor and equipment and synchronizing with outbound transportation to ensure that the picked orders arrive at the appropriate time and ready for transport, utilizing a drop trailer program and customer routed freight. Picking too late can cause a missed pick-up window or carrier detention charges. If shipments are held up, it may also result in compliance penalties from the customer. Internal customer lead and support for demand planning (internal transfer, put aways), retail, logistics, manufacturing, procurement, customer service.

CORE VALUES

Our 5 Core Values are more than just words, they're a way of life. We know that companies with a strong culture and a higher purpose perform better in the long run.

Own It
Hustle and Refuse to Settle
Love People
Act for the Greater Good
Find a way

WORKING RELATIONSHIP

Reports to the Manager, PRIMARY Warehouse

Communicate regularly and have a strong relationship with team members in multiple departments

Communicates and meets periodically with other departmental leaders

RESPONSIBILITIES

Developing staff, cross-training program with user guides and training materials

Analyzing warehouse data to identify bottlenecks and areas for improvement

Cross-training collaboration with Supervisor, DC Warehouse

Enforce safety regulations and procedures within the warehouse

Conduct safety training and inspections

Investigate and report safety incidents

Collaborate with management to address operational challenges and develop strategic plans

Resolve customer inquiries related to shipping and receiving

Must ensure staff follow best-in-class picking procedures and understanding lot codes and First In First Out (FIFO), First Expired First Out (FEFO) processes

Organizes, directs, and coordinates all aspects of warehouse on designated shift

Responsible for monitoring and reporting the team's performance to Warehouse Manager

Ensure products are handled properly to minimize damage and preserve quality

Execute standard operating procedures (SOPs)

Support efforts to evaluate warehouse operations and implement measures to maximize efficiencies

Responsible for monitoring and reporting teams' performance in relation to company KPI's

Evenly distribute workloads and monitors, quality and productivity of each warehouse employee

Conduct employee performance reviews

Monitor daily operations and provide constructive feedback to team members

Implement and enforce all policies and procedures for company and warehouse operations

Complete system processes when required

Ensure all deadlines are met on time

Ensures daily checklist are completed and filed

Ensures efficient use of time and equipment

Enforce the plant's safety with good GMP's

Always ensure cleanliness of warehouse

Monitor equipment : submit work orders for repairs and recommend changes for safe operations

Assist Management in finding solutions to problem areas

Comply with all company Quality, HACCP, GMP and Food Safety Standards

Other duties as assigned

REQUIREMENTS

Strong leadership and supervisory skills

Excellent organizational and time management abilities

Detail-oriented with high attention to accuracy

Proficiency in warehouse management systems (WMS)

Basic computer skills for data entry and reporting

Ability to work effectively under pressure and meet deadlines

Forklift operation certification may be required depending on the role

Must be able to lift up-to 25 pounds consistently and 50 pounds on occasion

Must be able to speak, read and write in English

EDUCATION

Bachelor's degree and in business or supply chain, warehouse management preferred, and / or 5 years work experience managing a warehouse team of 25 people or more.

Must have a High School Diploma or a G.E.D.

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