Business Development Manager

Company Overview

The Albanese Confectionery Group, Inc. is a dynamic organization dedicated to delivering exceptional customer experiences through our high-quality products and services.

Job Description

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• As a key member of our sales team, you will be responsible for cultivating and maintaining strong relationships with existing clients, ensuring their satisfaction and loyalty to our brand.
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• Utilizing your extensive product knowledge and problem-solving skills, you will provide personalized support and guidance to customers throughout the customer lifecycle.
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• Acting as a trusted advisor, you will facilitate the achievement of customers' business objectives by leveraging our products and services.
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• Working closely with internal teams, you will coordinate resources and solutions to meet customers' needs and exceed their expectations.
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• Delivering customer feedback and insights to internal teams, you will help identify areas for improvement and drive growth initiatives.
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• Participating in project meetings and proposing improvements, you will contribute to the development of innovative solutions and best practices.
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• Opening new customers and introducing them to our products, you will expand our market reach and build long-term relationships.
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• Communicating effectively with customers to identify and define project requirements, scopes, and objectives, you will ensure seamless project execution and successful outcomes.
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• Supervising current projects and coordinating team members, you will maintain a high level of productivity and efficiency.
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• Tracking project performance and analyzing successful completion rates, you will provide data-driven insights to inform business decisions.
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• Directing project correspondences and preparing timely responses, you will ensure excellent customer service and maintain positive relationships.
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• Evaluating potential problems and developing solutions, you will drive quick and effective resolutions.
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• Building and maintaining comprehensive project documentation, you will ensure transparency and accountability throughout the project lifecycle.
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Required Skills and Qualifications

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• Excellent interpersonal skills with the ability to maintain strong relationships and communicate effectively with customers and internal teams.
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• Strong multi-tasking skills with the ability to prioritize tasks and manage multiple projects simultaneously.
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• Time management skills with the ability to meet deadlines and deliver results under pressure.
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• Hard worker with a self-starting attitude and proactive approach to driving growth and innovation.
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• Excellent follow-up skills with the ability to ensure timely and effective communication with customers and internal teams.
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• Excellent verbal and written communication skills with the ability to articulate complex ideas and concepts.
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• Impressive organizational skills with attention to detail and ability to work efficiently in a fast-paced environment.
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• Proficiency in ERP systems and Microsoft Office software with the ability to adapt to new technologies and tools.
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• Excellent analytical and problem-solving abilities with the ability to evaluate complex situations and develop creative solutions.
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• Aptitude for fostering positive relationships and teamwork, with a customer-oriented mindset and commitment to delivering exceptional customer experiences.
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• Experience in customer relationship management and project management preferred, with a minimum of 5 years in a related field.
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• Must be able to speak, read, and write in English fluently.
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• Bachelor's degree or equivalent experience preferred, with a High School Diploma required.
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Benefits

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• Competitive salary and benefits package.
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• Opportunities for career growth and professional development.
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• Collaborative and dynamic work environment.
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• Chance to make a meaningful impact on customer satisfaction and loyalty.
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• Autonomy and flexibility in managing projects and priorities.
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