Operations Project Manager

This is a 9 month contract-to-hire and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening.

This is a hybrid role. Work location is Springfield, MA.

The Operations Project Management Office (OPMO) is seeking an experienced project manager with a proven history of delivering on projects of mid to high complexity. In this role, you will be accountable for the planning, day-to-day execution, management, implementation and reporting of critical projects while using the defined project management (PM) processes and standards. As an OPMO Project Manager, you will execute by following a standardized process for project initiation, planning, execution, and close. Project managers will partner and support project sponsors and portfolio leads in developing required detailed project artifacts tailored to project complexity. You will be required to influence without authority and partner across the organization between business, technology, supplier and other corporate functions.

As an Operations Project Manager, you will:

• Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Scope documents, Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding
• Develop and maintain required Detailed Planning artifacts and manage plan execution
• Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals
• Anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process
• Develop high-level milestones during Discovery​and develop detailed project schedules during Detailed Planning
• Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment as needed
• Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity
• Drives continuous improvement and efficiencies beyond own scope of responsibility
• Accountable for meeting all business requirements from development through implementation
• Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor
• Facilitate lessons learned for business team and retain information in a central location for future use

Skills:

The Minimum Qualifications

• Bachelor's degree​or equivalent experience and expertise
• 8 years of project management experience
• Proven success in delivering complex long-term projects on time, within budget, and to scope​
• Strong understanding of project management methodologies​
• Excellent communication (written and verbal) and interpersonal skills​
• Proficiency in project management software including but not limited to MS Project, MS Planner, and Jira​

The Ideal Qualifications

• 6 years of project management experience, 3 within a PMO
• 5 years of experience leading projects impacting the insurance industry
• Project Management Professional (PMP) certification or equivalent​ preferred

The Impact:

As an Operations Project Manager, you will:

• Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Scope documents, Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding
• Develop and maintain required Detailed Planning artifacts and manage plan execution
• Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals
• Anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process
• Develop high-level milestones during Discovery​and develop detailed project schedules during Detailed Planning
• Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment as needed
• Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity
• Drives continuous improvement and efficiencies beyond own scope of responsibility
• Accountable for meeting all business requirements from development through implementation
• Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor
• Facilitate lessons learned for business team and retain information in a central location for future use

The Minimum Qualifications

• Bachelor's degree​or equivalent experience and expertise
• 8 years of project management experience
• Proven success in delivering complex long-term projects on time, within budget, and to scope​
• Strong understanding of project management methodologies​
• Excellent communication (written and verbal) and interpersonal skills​
• Proficiency in project management software including but not limited to MS Project, MS Planner, and Jira​

The Ideal Qualifications

• 6 years of project management experience, 3 within a PMO
• 5 years of experience leading projects impacting the insurance industry
• Project Management Professional (PMP) certification or equivalent​ preferred
• Agile/Waterfall project management experience​ preferred