What are the responsibilities and job description for the MANAGER, ACCESS SERVICES- PATIENT ENGAGEMENT CENTER position at Albany Medical Health System?
Department / Unit :
Patient Engagement Center
Work Shift :
Day (United States of America)
Salary Range :
65,102.17 - $100,908.37
The position is responsible for the daily operations of the Pre-Service functions of the Patient Engagement Center - related to the appointment scheduling, eligibility verification, pre-registration, authorization and financial clearance needs for Practice and Hospital Services. Ensuring staff are executing actions necessary to timely scheduling and authorization / financial clearing meet our patients and provider expectations. Significant attention to daily metrics, ensuring necessary staffing and process modifications are made to ensure key performance indicators for pre-service revenue cycle best practice are met. Management of a high-functioning team, promoting a strong team and patient centered approach for recruitment and retention.
Education :
- Bachelor's Degree, required.
Licensure, Certification & Registration :
Experience :
Skills, Knowledge & Abilities :
The position is responsible for the daily operations of the Pre-Service functions of the Patient Engagement Center - related to the appointment scheduling, eligibility verification, pre-registration, authorization and financial clearance needs for Practice and Hospital Services. Ensuring staff are executing actions necessary to timely scheduling and authorization / financial clearing meet our patients and provider expectations. Significant attention to daily metrics, ensuring necessary staffing and process modifications are made to ensure key performance indicators for pre-service revenue cycle best practice are met. Management of a high-functioning team, promoting a strong team and patient centered approach for recruitment and retention.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that :
Access to information is based on a need to know and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Salary : $65,102 - $100,908
