Public Safety Specialist

Title: Public Safety Specialist

Location: Arbor Hill/West Hill Branch

Reports to: Head of Public Safety

Updated: 2/6/2025

General Statement of Duties: This position is responsible for ensuring a safe and enjoyable library environment. In general, this position responds to incidents of conflict in the library workplace and finds immediate solutions, including contacting appropriate authorities. Incumbent also acts as a community liaison and assists with various library programming. This position is under direct supervision of a librarian or other supervisory library staff member with leeway permitted for the exercise of independent judgment in carrying out the details of the work.

Typical Work Activities:

· Communicates and enforces the library’s Behavior Policy

· Monitors library to ensure all patrons can enjoy a safe place to access materials and information

· Support library staff when dealing with difficult patrons

· Encourages patrons to exit building when not allowed in due to prescribed policy or banning

· Mediates problem interactions between patrons or problem interactions between patrons and staff, and/or contacts the proper authorities

· Serve as a positive role model for the library and community youth

· Assists with programming to entertain, educate and engage library users of all ages

· Assists with activities and events that support the personal, social, cultural and academic growth of young people

· Other duties as assigned

Knowldege, Skills and Abilities:

· Possess strong interpersonal skills

· Represent the library in a positive and friendly manner

· Knowledge of the neighborhood and community

· Ability to de-escalate and resolve conflict

· Ability to engage with visitors of all ages

· Ability to perform both independently and as a team member

· Ability to understand and follow oral and written instructions

· Demonstrate the ability to communicate emergencies to police and emergency personnel whenever required

· Possesses and demonstrate emotional maturity

· Demonstrates good judgement even in stressful situations

· Physical condition commensurate with the demands of the position

Minimum Qualifications:

· Graduation from high school or possession of a high school equivalency diploma.

Work Schedule: 28 hours per week including weekends, afternoon and evening hours.

Salary: $16.40 per hour

Deadline: Thursday, February 20, 2025

Job Type: Part-time

Pay: From $16.40 per hour

Expected hours: 28 per week

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Ability to Commute:

• Albany, NY 12210 (Required)

Work Location: In person

Salary : $16