What are the responsibilities and job description for the Surgery Scheduling Coordinator position at Albany Urology Clinic?
We are seeking a detail-oriented and organized Surgery Scheduling Coordinator to join our team! This role is essential in coordinating surgical procedures, obtaining insurance pre-certifications, and ensuring patients are well-informed about their upcoming surgeries, including financial responsibilities. If you thrive in a fast-paced medical environment and have strong communication and organizational skills, we’d love to hear from you!
Key Responsibilities:
- Obtain pre-certification and verify benefits for surgeries ordered by the assigned provider.
- Accurately document pre-certification and benefits information in the patient record.
- Communicate and collect any required patient copays or deductibles before surgery.
- Schedule surgeries following the Company's protocol, ensuring confirmation from both the patient and hospital.
- Document all surgery scheduling details in the patient record and provide both verbal and written instructions to patients.
- Adjust office appointments when needed to accommodate surgeries.
- Respond to patient inquiries regarding surgery details within 24 hours.
- Maintain a professional and courteous phone demeanor at all times.
- Assist with additional administrative tasks as assigned by management.
Qualifications:
- Previous experience in medical scheduling, surgery coordination, or insurance verification preferred.
- Strong understanding of medical terminology and insurance benefits.
- Excellent organizational skills with attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficient in electronic medical record (EMR) systems.
- Exceptional communication and customer service skills.
What We Offer:
- Competitive salary and benefits package
- Monday-Friday schedule, no nights or weekends
- A supportive and collaborative work environment
- Opportunities for career growth within our expanding practice
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person