Concierge

Job Details

Job Description

Hospital Greeters welcome and assist patients, their families and visitors entering the hospital. Utilizing internal software, Greeters will register visitors and enforce relevant visitation policies and guidelines. Greeters answer questions, provide information such as patient floor and room number and direct people to the hospital location they need, thereby creating a caring and efficient atmosphere.Essential Functions Meets all standards of the Patient Satisfaction Initiative Criteria to make Jefferson Health the hospital of choice for Patients and Employees. Cordially greets visitors and patients upon arrival. Ascertains patients and visitors needs and directs them, accordingly, including visitor registration Screens and registers visitors through the Security Visitor Management System and issue visitor passes accordingly Enforces visitor restrictions, in accordance with visitor policies and procedures. Processes patients receiving “outpatient” services into the hospital, directing them to the appropriate location Enforces Photo Identification Badge policy 200.30 Contacts Public Safety, Environmental Services, or Facilities Management for assistance when necessary. Monitors overall appearance of the hospital entrance. Performs other related duties as assigned. Proficiency with computer-based software High school diploma or equivalent is preferred for Greeter applicants.

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Primary Location Address

559 W. Germantown Pike, East Norriton, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.