Telephone Operator

Job Details

Job Description

Shift/Hours:8A-4:30P - 3 days at philly campus6:30A-2:30P - 2 days at Elkins Park campus - these shifts are every Friday and every other weekend. This position also works every other holiday at Elkins ParkPrimary Duties: Answering incoming calls to Einstein Philadelphia, Einstein Elkins Park and Einstein Montgomery. Process emergencies for all 3 medical centers Answering incoming calls to hospital, providing patient information, overhead paging when needed, and individual beeper paging. Operators at the Medical Center answer calls for the Physicians Answering Service, in addition to processing and delivering messages. Coordinating Code Blue, Code Red, Code Yellow, Code Pink, Code Black and Trauma High School diploma required 1 - 3 years Hospital operator or switchboard experience required. Excellent communication skills required. Excellent customer service skills in a Hospital Call Center or similar high volume Call Center required

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Primary Location Address

5501 Old York Road, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.