What are the responsibilities and job description for the Director of Rooms position at Albert Hotel?
Company Description
Albert Hotel is located on a three-acre site from 242 to 248 East Main Street, Fredericksburg, TX. The hotel itself is tucked away from Main Street located behind the original historic buildings, creating a peaceful escape offering quiet sophistication just off bustling Main Street. The hotel has 105 guest rooms, including bunkrooms, suites, and a private house, and each room will have tailored amenities, custom-designed furniture, and little extras to make guests feel at home. The property has three restaurants, one bar, a private dining room, and will offer in-room dining. Guests can enjoy the inviting outdoor lagoon-style pool, a fitness center, and a 2,000 sq. foot full-service spa.
Role Description
This is a full-time on-site role as the Director of Rooms at Albert Hotel in Fredericksburg, TX. The Director of Rooms will be responsible for overseeing guest satisfaction, laundry operations, reservations management, customer service, and budgeting for the rooms department.
Qualifications
- Guest Satisfaction and Customer Service skills
- Laundry operations management
- Reservations management experience
- Budgeting skills
- Excellent interpersonal and communication skills
- Attention to detail and organizational skills
- Leadership and team management experience
- Hospitality industry experience is a plus