PRODUCT MANAGER- eCommerce Customer Promise

Job Description

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose : to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

bringyourflavor

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What you will be doing

We are seeking a Product Manager with a passion for solving customer problems, collaborating with Data Science (DS) teams, delivering data-driven insights, and finding opportunities in ambiguity to join our journey of digital transformation.

As a Product Manager on the Customer Promise team, you will dive deep into customer and business challenges, leverage data to uncover opportunities, and define product solutions that drive impact. You will work closely with DS teams to build, test, and optimize machine learning models, while partnering across teams to deliver innovative and practical solutions. Your ability to analyze data and communicate insights through compelling visualizations will play a critical role in shaping the future of our demand and labor planning platforms. This role requires a team player with a high capacity to work in ambiguity, uncover opportunities, and lead with clarity and confidence.

If you are looking to play a part in a major digital transformation that will revolutionize online grocery shopping, Come join us!

The position will be based in Pleasanton, CA or Dallas, TX.

Main responsibilities

• Customer-Focused Problem Solving : Dive deep to understand customer and business needs, uncover pain points, and define product features that address those challenges.
• Collaboration with Data Science Teams : Partner with DS teams to optimize demand planning and labor management models, ensuring solutions are robust, scalable, and aligned with business objectives.
• Data Visualization and Insights : Analyze complex datasets, create actionable insights, and present findings using data visualization tools to influence decision-making.
• Cross-Team Partnership : Collaborate with stakeholders and cross-functional teams to support project deliverables, align roadmaps, and maximize business impact.
• Strategic Road mapping : Develop and maintain a feature roadmap informed by customer needs, data insights, and business priorities.
• Operate in Ambiguity : Navigate areas of uncertainty, identify opportunities, and deliver clear, actionable recommendations.
• Operational Responsibilities : Writing user stories as a part of the product development lifecycle that :
• directly support primary objectives of the project
• are appropriate in size for iterative development
• include clear and specific acceptance criteria
• consider dependencies on other stories and / or projects & initiatives

The salary range is $110,000.00 to $143,000.00 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

What we are searching for

We believe the successful candidate has these qualifications and experience :

What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity / expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Salary : $110,000 - $143,000