What are the responsibilities and job description for the Assistant Manager position at Albuquerque Communications Group?
Our firm is a fast-growing business consulting firm teamed up with one of the most renowned telecommunications companies in Albuquerque. We combine a strong vision with the latest tools and individuals’ talent from every corner of the industry to bring our clients’ projects to life. Our team is prepared to break new boundaries in our evolving industry.
The Entry Level Assistant Manager position is part of a dynamic customer service and sales team assigned to work with our Telecommunications client. The essential function of the job is to meet with prospective clients, deliver informative product consultations based on their needs, close sales, and manage the accounts while assuming a supervisory role over fellow customer service and sales employees.
Assistant Manager Responsibilities:
- Ensure that new customers are informed of and fully utilizing all of our products and services features
- Communicate effectively with all relevant departments, including Sales Representatives, Account Managers, and Customer Service Representatives to establish and accomplish goals
- Facilitate the placement of sales orders and monitor the fulfillment process to ensure customer satisfaction
- Resolve customer complaints by investigating problems and developing solutions that will meet or exceed expectations
- Demonstrates technical sales ability with in-depth knowledge of our products and services by attending daily client meetings in-office or via ZOOM
Assistant Manager Requirements:
- Passion for learning and professional development
- The ability to resolve conflicts that arise
- Outgoing personality and an exceptional listener
- Have intellectual agility as well as an entrepreneurial and growth mindset
- Demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients
Assistant Manager Education & Experience:
- High school, secondary diploma, or equivalent required
- College degree preferred in Business Administration, Communications, or Hospitality Management
- 1-2 years of experience in a supportive role such as an Assistant to Managers, Executives, or Stakeholders is preferred but not a requirement
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $45,000 - $55,000
