What are the responsibilities and job description for the COD Sales Representative position at Alchemy Global Talent Solutions?
COD Sales Representative – Stamford, CT
We're looking for a creative COD Sales Representative to join a premier moving and relocation firm in Stamford, CT. This position focuses on building the COD (cash on delivery) business by communicating with residential clients and providing expert relocation advice. Stamford's strong local market provides excellent chances for developing customer relationships and driving growth in the home goods moving industry.
What You’ll Be Doing:
- Generate and convert leads for COD residential moving services via inbound and outbound channels.
- Conduct virtual and on-site surveys to determine consumer needs and generate accurate bids.
- Provide experienced guidance on packing, storage, and insurance choices to help clients make selections.
- Follow up on estimates, address objections, and close sales to reach monthly revenue goals.
- Maintain constant communication with clients throughout the sales cycle to ensure their pleasure.
- Work with operations to enable a seamless transition from sales to service delivery.
- Manage and update client data and sales activities in the company's CRM system.
- Attend networking events and use social media to promote and generate leads.
- Monitor industry trends and competition to improve your sales techniques and products.
- Maintain complete compliance with industry rules and internal company standards.
- Maintain a high level of customer service from first contact to post-move feedback.
- Work both alone and as part of a team to reach and exceed sales targets.
What We’re Looking For:
- Proven expertise in moving and relocation sales, particularly in the COD or residential sectors.
- Excellent communication and interpersonal skills, with a client-focused approach.
- Capability to conduct successful virtual and in-person surveys.
- Experience with CRM software and the Microsoft Office Suite.
- Excellent organisational and time management skills.
- A valid driver's license and the willingness to go locally for client visits.
Interested? Reach out to Alchemy Global Talent Solutions today!
