Corporate Move Coordinator

Corporate Move Coordinator – Chicago, IL (Hybrid)

Our client, a leader in the moving and relocation industry, is seeking a detail-oriented Corporate Move Coordinator to manage corporate relocations and deliver a seamless moving experience for clients and their employees. This hybrid position, based in Chicago, IL, offers the flexibility of home working on Fridays.

What You’ll Be Doing:

• Serve as the main point of contact for corporate clients and their relocating employees.
• Conduct introductory calls, explaining the move process and setting clear expectations.
• Manage daily tasks, including responding to emails, scheduling, and customer follow-ups.
• Oversee the full relocation process, addressing any concerns and ensuring a smooth transition.
• Schedule and coordinate pre-move surveys to assess requirements.
• Maintain clear and consistent communication with clients and transferees throughout the move.
• Build strong relationships with clients, ensuring high levels of satisfaction.
• Coordinate pick-up and delivery dates while working closely with internal operations teams.
• Provide expert knowledge on corporate relocation policies and moving services.
• Liaise with third-party suppliers and service providers to facilitate smooth relocations.
• Monitor and conduct quality checks throughout the move, making necessary adjustments.
• Handle documentation, compliance, and billing requirements efficiently.

What We’re Looking For:

• Experience in the moving or corporate relocation industry is required.
• Previous experience managing corporate accounts is desirable.
• High school diploma or equivalent; some college education preferred.
• Proficiency in Microsoft Office and standard CRM or relocation management software.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work effectively in a fast-paced, high-volume environment.

Interested? Contact Alchemy Global Talent Solutions today!