What are the responsibilities and job description for the Customer Service and Moving Specialist position at Alchemy Global Talent Solutions?
Job Summary:
Alchemy Global Talent Solutions is seeking a results-driven Inside Sales Representative – Moving Services to join our team. As a key member of our sales team, you will be responsible for interacting with clients, determining their moving requirements, and providing specialized solutions to guarantee a smooth move.
Responsibilities:
- Sales representative responsible for producing leads and sealing moving service agreements.
- Consult with clients to determine their moving needs and provide precise cost estimates.
- Follow up with potential clients to turn enquiries into confirmed reservations.
- Maintain knowledge of pricing schemes, industry best practices, and moving services.
- Collaborate with operations and dispatch teams to ensure a seamless relocation experience.
- Utilize CRM software to efficiently manage sales pipelines and track customer interactions.
- Demonstrate exceptional customer service skills throughout the relocation process.
- Identify opportunities to offer additional services such as insurance, storage, and packaging.
- Contribute to meeting or exceeding the company's monthly and quarterly sales goals.
