What are the responsibilities and job description for the General Manager position at Alchemy Global Talent Solutions?
General Manager – Moving Company – San Diego, CA
Join a leading force in the moving and relocation industry as a General Manager based in sunny San Diego, CA. This role offers an exciting opportunity to oversee all operations at a high-performing moving company, providing top-tier services in household goods (HHG), office and industrial (O&I) relocations, and corporate moves. Be at the forefront of driving operational excellence and customer satisfaction in one of California’s most vibrant logistics markets.
What You’ll Be Doing:
- Oversee day-to-day operations of the moving company, including dispatch, warehouse, and driver management.
- Ensure regulatory compliance with DOT, FMCSA, and OSHA standards.
- Lead, coach, and manage office staff, movers, and drivers to maintain high performance and morale.
- Develop and implement efficient operational processes to improve productivity and customer service.
- Collaborate with sales and customer service teams to ensure smooth client onboarding and satisfaction.
- Analyze financial and operational reports to make data-driven decisions and meet company KPIs.
- Oversee fleet maintenance and ensure all vehicles meet safety and operational standards.
- Develop and manage budgets, forecasts, and P&L statements.
- Maintain high-quality service delivery across household goods and office relocations.
- Manage claims and ensure customer issues are resolved promptly and professionally.
- Identify growth opportunities and contribute to the strategic direction of the company.
- Ensure high levels of safety, compliance, and service across all teams and departments.
What We’re Looking For:
- Proven experience in a General Manager or senior leadership role within the moving or relocation industry.
- Strong operational knowledge of both HHG and O&I relocation services.
- Exceptional leadership and team management skills with experience overseeing multiple departments.
- In-depth understanding of DOT/FMCSA compliance and transportation regulations.
- Financial acumen with experience managing budgets, KPIs, and P&L responsibilities.
- Excellent communication and problem-solving skills in a fast-paced environment.
Interested? Reach out to Alchemy Global Talent Solutions today.
Salary : $150,000 - $200,000
