What are the responsibilities and job description for the Residential Moving Consultant position at Alchemy Global Talent Solutions?
Residential Moving Consultant – Newark, NJ
As a Residential Moving Consultant, you'll work for a top moving and relocation company in Newark, NJ! This is an amazing opportunity for a sales-oriented expert with moving industry experience to help homeowners plan flawless relocations. If you thrive in a fast-paced workplace and are passionate about providing excellent customer service, this is the position for you.
What You’ll Be Doing:
- Engage with homeowners who are planning a move to generate and manage leads.
- Conduct in-home and remote consultations to determine client needs and deliver realistic relocation estimates.
- Educate customers about services, pricing, and the relocation process.
- Develop and maintain good relationships with residential clients to encourage repeat and referral business.
- Respond quickly to leads and keep a steady stream of possible customers.
- Work closely with the operations team to ensure that moves are smoothly scheduled and executed.
- Create and present bespoke moving proposals that are in line with the client's budget and timetable.
- Stay current on industry developments, competition, and market conditions.
- Address customer issues and offer appropriate solutions to ensure a great migration experience.
- Meet and exceed sales and performance KPIs.
- Maintain accurate records and client data using CRM software.
- Travel within a set territory to conduct in-home consultations as needed.
What We’re Looking For:
- Proven sales expertise in the moving and relocation industries.
- Excellent negotiating, communication, and customer service skills.
- Proven ability to generate leads and close sales efficiently.
- Self-motivated with a result-oriented mindset.
- Knowledge of CRM software and Microsoft Office Suite.
- A valid driver's license and the willingness to go for in-home consultations.
Interested? Reach out to Alchemy Global Talent Solutions today!