Regional Business Development Director – Medical Aesthetics

About Us:

Alchemy 43, a fast-growing aesthetics brand, offers specialized, innovative, and technology-driven services in an elevated setting. With a focus on beauty, wellness and empowering confidence, Alchemy 43 delivers the highest quality in medical aesthetics—all within an exceptional customer focused environment.

With locations in Los Angeles, Orange County, New York City, and Texas Alchemy 43 has re-imagined the cosmetic injectables experience—taking it from a tedious medical procedure to a luxurious, selfcare ritual. Future plans include a skincare product line and national expansion into multiple new markets this year and beyond.

Role Overview:

Alchemy 43 is seeking a dynamic, inspiring, and savvy Regional Business Development Director to oversee the company’s emerging retail footprint in Texas. The Regional Business Development Director provides frontline leadership to all store managers and plays a critical role in devising and ensuring seamless execution on a branded, unforgettable client experience that is disruptive to the status quo. This position is field based and responsible for executing business plans and sales goals; providing ongoing, effective, and inspiring leadership and training to the workforce; establishing and executing brand standards for service and selling via education to ensure a consistent, first class client experience; managing the tools and systems which monitor metrics and brand consistency; building and retaining a team of high performing retail professionals and aesthetic practitioners, tracking performance, and providing coaching and follow-up as needed.

Responsibilities:

• Drive revenue growth and enhance profitability by developing and implementing innovative business strategies that optimize performance and capitalize on market trends.
• Spearhead market expansion efforts and lead strategic development initiatives to identify new opportunities and create comprehensive plans that ensure successful penetration into emerging markets.
• Proactively establish and nurture strong partnerships and relationships, both internally and externally, to facilitate collaboration and drive strategic initiatives that advance the organization's mission and goals.
• Drive team success through effective leadership and development strategies, fostering a collaborative work environment, and ensuring team members achieve their professional goals while contributing to the company's objectives.
• Lead the recruitment and retention of a highly effective, well-trained team of retail managers; partner with the Human Resources and Operations teams to develop recruitment and retention strategies and training programs; ensure strategies and programs are deployed.
• Develop succession plans based on business needs and aspirations of staff.
• Engage in ongoing coaching and feedback and deliver all performance appraisals and documentation in a timely manner.
• Foster a workplace culture that prioritizes communication, collaboration, respect, and performance.
• Provide recognition for exceptional sales and/or service performance; take action quickly when performance does not meet expectations.
• Ensure successful and timely implementation of all corporate initiatives in the Los Angeles, New York, and Texas markets.
• Manage store scheduling while considering client demand and labor metrics; closely monitor booking and medical records system, confirming proper use and record keeping by the field teams.
• Ensure stores have an adequate stock of all products to meet client requests; participate in end-of-month inventory in collaboration with finance, operations and general managers.
• Partner with the medical leaders of the organization to create Standard Operations Protocols to ensure a consistent and reputable clinical experience for the client including but not limited to product usage, which tools to use, sterility and hygiene, pain control.
• Monitor client needs and expectations as well as service trends in the luxury space in order to develop and recommend improvements to the client experience; implement surveys and other programs to test and ensure customer engagement and satisfaction.
• Mitigate client concerns and complaints through direct customer service and problem resolution.
• Analyze sales productivity, KPI, and business trends; develop and implement strategies to leverage successes, replicate wins, stem the impact of any misses, increase sales, and control expenses.
• Work cross-functionally with the leadership team to ensure product and store allocations represent a cohesive strategy, meet client demands, and deliver desired brand experience across markets.
• Continuously assess strengths and weaknesses of each location to recommend new or improve upon existing protocols, sales and service initiatives, and identify training needs.

Requirements:

• Minimum of 3-5 years in a key retail leadership role, preferably luxury service industries.
• Strong people and leadership skills with an ability to build and maintain a collaborative and highly engaged team.
• Highly proficient in interpreting business information.
• Professional presence, maturity, and tact necessary to earn respect and influence teams and outcomes.
• Understanding of how to set priorities in complex situations and manage time despite unexpected interruptions.
• Proven ability to meet and exceed sales goals.
• Standout in your ability to teach, inspire, and lead by example.
• Showcase strong organizational skills and exacting attention to detail.
• Able to articulate and exemplify the brand vision.
• Maintain good energy and a positive, can-do attitude at all times.
• Ability to work a flexible schedule consistent with needs of the business; will require work on weekends, evenings, and holidays.
• Travel required.

Pay: $110,000-$120,000 DOE bonus

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Quarterly complementary procedures/products
• Employee/friends/family discounts
• Career advancement opportunities

Equal Opportunity Employer:

Alchemy 43 is an equal opportunity employer. Applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran, or military status, unfavorable military discharge, or any other status protected by applicable federal, state, or local law. The Employer retains the right to change or assign other duties to this position. Job description doesn't constitute a contract of employment and that the company may exercise its employment-at-will rights at any time.