What are the responsibilities and job description for the Logistics Coordinator position at ALCOM?
POSITION: Logistics Coordinator
STATUS: Hourly
REPORTS TO: Logistics Manager
DATE: January 2024
DIRECT REPORTS: None LOCATION: Sioux Falls
POSITION SUMMARY:
This position is responsible for processing paperwork required for the shipment of trailers both domestically and internationally. Ensures that paperwork is completed accurately and follows transportation and export laws. Provides coordination and administrative support to the Logistics Department and reports directly to the Logistics Manager.
FUNCTIONS AND RESPONSIBILITIES:
- Prepares invoices, warranties, and certificates of origins for scheduled shipments.
- Sends invoicing and payment terms for shipments to dealers and Alcom sales representatives one day prior to delivery.
- Submits financing requests to Wells Fargo/Northpoint for approval prior to shipments.
- Prints pick tickets for trailers and parts scheduled to ship on the following day.
- Coordinates with parts department to schedule parts to ship with upcoming loads.
- Coordinates with warranty department on the receipt and completion of repair units.
- Coordinates with drivers on documentation requirements related to deliveries.
- Processes customs documentation for import/export of trailers and parts.
- Updates Shipping calendar status when shipments have been scheduled and completed.
- Cross trains to perform duties in the absence of or to assist the Logistics Manager.
- Performs other administrative duties as assigned such as filing, scanning, and copying.
DESIRED EDUCATION/EXPERIENCE:
- High School diploma or GED required.
- Proficiency in Microsoft Office required, and accounting system experience preferred.
- Two years transportation/logistics or customer service experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
- Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
- Customer service—the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
- Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
- Quality control—the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
- Quantity—meets productivity standards and completes work in a timely manner.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
- Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
- Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: This job operates in an office environment and is largely sedentary. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
