Global Head of Digital Strategy and Program Delivery

Head of Strategy and Program Delivery

About the role :

Alcon is looking to hire a Head of Strategy and Program Delivery for our Digital Health team. The ideal candidate will work hand in hand with our Global Head, Digital Health, to lead the strategic vision for Digital Health and manage the program execution and drive delivery across our portfolio of digital health products.

At Alcon, we aspire to lead the world in innovating life-changing vision products because when people see brilliantly, they live brilliantly. As a global leader in eye care, we believe in innovating especially through cutting edge technology. We are on a journey to offer the widest array of eye care and eye health offerings with products that can treat the entire eye at each stage of life.

Our Digital Health team is harnessing technology to build a leading portfolio of digital health solutions that will transform the eye care experience for medical professionals to patients and enable improved patient outcomes - from a predictive health care delivery platform harnessing ML and analytics to innovative medical device software.

As Head of Strategy and Program Delivery, you will be the lead Strategist while also driving delivery across all our digital solutions and platforms and working closely with product teams organized within our three Digital Health innovation hubs ('Lighthouses'). We are a fast-growing team, which will give you the opportunity to shape our ways of working and culture - think start-up, but inside a global leader in eye care.

Key Responsibilities :

Strategy :

Supports the design and delivery of the integrated strategy for Digital Health , in close collaboration with Global Head, Digital Health, and Strategy leads in LHs

Works with Head of Digital Health to socialize final prioritized roadmap and major decisions across Lighthouses; ensure alignment to overall Digital Health objectives

Manages alignment and communication of Digital Health Strategy with executive leadership (e.g., board of director meetings) and assist strategic processes (e.g., budget, resource planning)

Program Delivery :

Leads project management office for the Digital Health unit, driving and coordinating delivery across the three Lighthouses and strategic initiatives

Builds and leads team of Program Managers embedded in each Lighthouse, as well as Scrum Masters and Agile Coaches across product teams

Brings overall visibility into digital transformation and delivery of digital health product portfolio by tracking and reviewing OKRs across Lighthouses, monitoring team performance and health, and ensuring proper governance structures and timely execution

Track progress, escalate roadblocks , and maintain tight project control to aid with on-time delivery for prioritized product

Facilitate reprioritization and coordination activities across Lighthouses and product portfolio (e.g., Big Room planning, Scrum of Scrums), helping manage dependencies across different products and / or portfolios

Supports the development and deployment of an integrated communication plan

Agile maturity :

Designs and leads adoption of agile best practices across the organization through Agile coaches and SMs

Ensure consistency in agile coaching as 'coach of coaches' that is tailored to what the teams need

Lead and mentor a team of Scrum Masters and Agile Coaches across product teams, ensuring growth and development opportunities

Define standards and guidelines for role qualifications and way of working (e.g., Scrum Master, and Product Manager qualifications and responsibilities)

Interfaces with relevant stakeholders across broader Alcon org for delivery needs

Preferred Experiences :

For this role, we are looking for someone that is ...

Experienced :

10 years of relevant experience, including leadership experience responsible for the delivery and launch of SaaS products / solutions at scale

Track record as an agile transformation leader in a SaaS Software Development organization with 100 members

5 years of agile coaching experience and team collaboration tools such as JIRA, VersionOne, or Rally

Technical :

Understands technical concepts in SaaS and cloud native environments required to manage delivery and launch of cloud-based solutions

Familiar with entire Software Development Life Cycle (SDLC), Agile Development , DevOps , and Scrum

A 'hands-on' problem solver :

Passionate problem solver who succeeds in ambiguous situations; experienced in identifying problems and helping remove roadblocks for agile teams; tirelessly advocates for the best possible solution,

Ability to prioritize and understand right stakeholders and procedures to remove bottlenecks and resolve dependencies

An agile master : Deep expertise in agile methodologies and practices (incl. Scrum, Kanban, Lean, and other Agile frameworks), holds related agile practitioner certifications such as Certified Scrum Master (CSM, CSP, PSM, PMI-ACP), and / or certifications with the Scaled Agile Framework (SAFe) and / or Project Management Professional (PMI-PMP)

Collaborative and a servant leader : An open and respectful leader, that enjoys working in a dynamic, cross-functional team environment

Creative : Willing to challenge the status quo; able to understand when and how to take appropriate risks to drive performance. Excited about piloting new technology solutions to continuously improve the tech stack

A strong communicator : Masterful communication and influencing skills with ability to effectively communicate with all levels of the organization (verbally and written), work with executive leadership on strategic decisions, and manage organizational dynamics, interfaces and demands

Healthcare experienced : Experienced in product delivery and launch in healthcare space

ATTENTION : Current Alcon Employee / Contingent Worker

If you are currently an active employee / contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.