What are the responsibilities and job description for the Housekeeping Manager position at Alderwood Colorado Management?
HOUSEKEEPING MANAGER
Lead the daily operations of the housekeeping department for three timeshare resorts, promoting a safe environment and quality service to achieve maximum owners and guests’ satisfaction, protection of assets and minimize expenses.
ORGANIZATIONAL SCOPE
Supervise and participate in the daily housekeeping operations while maintaining the sanitation of the property rooms and public areas. Supervise the laundry operations.
Recommends and implements procedural changes as necessary. Monitors inventories
and expenses.
ESSENTIAL FUNCTIONS
1. Supervise and inspect the daily cleaning of the owners and guests’ rooms, public
areas and back of the house; ensure compliance with accident/loss prevention
programs, standard operating policies and procedures, health/sanitation standards
and regulations to achieve a high level of cleanliness for owners and guests
satisfaction. Manager will also be expected to clean rooms during busy periods.
2. Assures that the Housekeeping Department operates within the approved budget. Monitors performance of the department against the approved budget and make appropriate recommendations as necessary. Controls operating and payroll costs.
3. Respond to owners and guest requests, concerns and problems to ensure owner
and guest satisfaction.
4. Maintain, monitor and control Lost and Found.
5. Maintains an inventory supply necessary for optimal operating efficiency by
initiating purchase orders for cleaning supplies, amenities, linens, towels,
equipment and services as required.
6. Meets and exceeds expectations of the Owners and guests. Provides staff with the
skills and training to provide value added service to owners and guests. Utilize
one-on-one training skills. Monitors service and teamwork on a regular basis and
counsel’s employees as needed.
7. Meets and exceeds the expectations of the employees by utilizing leadership skills
and motivation techniques to maximize employee productivity and satisfaction. Selects qualified employees and provides departmental orientation and training. Creates a positive work environment for all employees. Determines and communicates standards of performance to employees. Evaluates employee performance on a regular basis and recommends salary increases as appropriate.
8. Keeps leadership promptly and fully informed of all problems or
unusual matters of significance. Performs all duties and responsibilities in a
timely manner in accordance with established company policies and procedures to
achieve the overall objectives of this position. Maintains a favorable working
relationship with all other company employees to foster and promote a
cooperative and harmonious working climate.
KNOWLEDGE & SKILLS
Education: One to two years post high school education. Experience Minimum two years' experience in a related position.
Skills Requires thorough knowledge of the Housekeeping field.
Requires ability to determine course of action.
Requires supervision/management skills.
Requires ability to compile facts and figures, prepare reports.
Requires the ability to lift up to 50 lbs of laundry and supplies.
Requires solid communication skills and command of the English
language; written and oral. Bilingual Spanish preferred but not required.
Requires a Valid Driver’s License and clean driving record, as this position will operate a company vehicle traveling between resort sites for laundry, supplies and other work related pick up & deliveries.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Shift:
- Day shift
- Morning shift
Ability to Commute:
- Fraser, CO 80442 (Required)
Work Location: In person
Salary : $50,000 - $60,000