What are the responsibilities and job description for the Food Service Supervisor position at Aldevra?
Description
Position Title: Food Service Supervisor
Reports to: Program Manager
Location: San Antonio, TX
Employment Status: Full-Time
Operating Hours: 7 days a week, 5:00AM-8:00PM, including weekends and federal holidays
FLSA Status: Exempt
Position Summary: Aldevra is seeking an experienced Food Service Supervisor to oversee daily operations and ensure compliance with FDA Food Code and VA requirements. This role involves managing Food Service Workers at the Audie L. Murphy VA Hospital (ALM), maintaining quality control, and coordinating with the VA Contracting Officer’s Representative (COR). The ideal candidate will already align with our core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality).
This position is contingent upon contract award.
DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Operational Oversight:
- Supervise Food Service Workers to ensure completion of duties, including snack preparation, sanitation, and ware washing.
- Enforce compliance with FDA Food Code, ServSafe standards, and VA policies.
- Manage scheduling and staffing to meet workload requirements for daily operations.
- Leadership and Training:
- Provide on-the-job training for Food Service Workers in food safety, hygiene, and operational protocols.
- Monitor and ensure ServSafe Manager and Food Handler certifications are up to date.
- Conduct performance evaluations and support employee development.
- Quality Control:
- Conduct daily inspections for safety and sanitation, ensuring adherence to quality standards.
- Address deficiencies identified during internal and external inspections, including Office of Investigative General Food Service inspections.
- Coordination and Reporting:
- Act as the primary point of contact for the VA COR, addressing operational issues and coordinating corrective actions.
- Maintain documentation, including temperature logs, inventory records, and incident reports.
- Participate in emergency and contingency operations as needed.
- All other duties as assigned.
About Us
Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.
Recent accolades include:
- Inc. 5000 Fastest-Growing Private Companies in America No. 3359 on the 2024 list
- Foodservice Equipment Reports 2024 Top Dealer
- VETS Indexes 5-Star Employer for 2024 Employer Awards
- Foodservice Equipment & Supplies magazine 2024 Distribution Giants list
- Great Expectations Award for Outstanding Growth in 2023
- Strata GPO Top 10 Dealer
- RATIONAL 2024 Premium Partner Award
- Great Place to Work®
- 2021,2022,2023,2024, and 2025 Military Friendly® Employer Gold designation
- 2021, 2023, and 2024 HIRE Vets Medallion Award
- ENERGY STAR® Partner
- Department of Defense Military Spouse Employment Partnership Small Business Partner
- Army Partnership for Your Success (PaYS) Partner #911
Learn more about us at aldevra.com.
Requirements
Security Requirements:
- Must be able to obtain VA badge.
- This position requires passing an extensive background check.
Workplace Safety and Environment:
This position is based in a food service environment, requiring adherence to strict safety and sanitation standards. Work involves:
- Standing for extended periods, frequent bending, lifting, and walking.
- Handling and operating kitchen equipment such as slicers, mixers, and dishwashers.
- Following FDA Food Code guidelines to maintain food safety and prevent cross-contamination.
- Cleaning and sanitizing work areas and equipment to meet sanitation requirements.
- Wearing personal protective equipment (PPE), including slip-resistant shoes, gloves, and hair/beard restraints.
Qualifications:
- National Restaurant Association ServSafe Manager Certification (required).
- Minimum of 2 years of supervisory experience in food service operations.
- Comprehensive knowledge of food safety and sanitation standards (FDA Food Code).
- Strong leadership and communication skills.
- Ability to multitask, prioritize, and adapt in a dynamic environment.
- Excellent verbal communication skills and telephone manner
- Excellent and accurate written communication
- Customer Focused and team-oriented work ethic
- Able to multi-task efficiently and accurately, focusing on quality
Veterans and Military Spouses are encouraged to apply.
Full-time employees benefits package includes:
- Medical, Dental and Vision
- Short Term and Long-Term Disability
- Life Insurance
- Paid Time Off
- Employee 401(k) with company match
- Professional Team Environment
Aldevra is an equal opportunity, E-Verify employer, drug free workplace, and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.
