Front Desk Clerk

Description

Position Title: Front Desk Clerk

Reports to: Operations Manager

Location: El Segundo, CA

Employment Status: Full-Time

FLSA Status: Non-Exempt 

Position Summary: Aldevra is currently seeking a qualified Front Desk Clerk to support the Los Angeles Air Force Base (LAAFB) in El Segundo, CA. The ideal candidate will already align with our core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality).

This position is contingent upon contract award.

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Perform essential front desk administrative duties, including answering phone calls, greeting customers, responding to emails, and overseeing the office budget.
• Assist customers with documenting personal information onto the Family Readiness Sign-in Sheet and with signing-up for classes, workshops, or events.
• Refer customers to the appropriate Family Readiness Representative after assisting customers with signing-up for classes, workshops, or events.
• Manage Internet Café computer access by issuing temporary usernames and passwords for customers.
• Retrieve previous month’s metrics from AFFIRST and submit data to the Flight Chief within five (5) business days from the start of each new month.
• Submit previous month’s Supplemental Monthly metrics to the Flight Chief within five (5) business days from the start of each new month. 
• Collect, input, and manage data for the Transition Assistance Program in accordance with DoDI 1332.35, SECTION 4. 
• All other duties as assigned.

About Us

Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling food service equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.

Recent accolades include:

• Inc. 5000 Fastest-Growing Private Companies in America No. 3359 on the 2024 list
• Foodservice Equipment Reports 2024 Top Dealer 
• VETS Indexes 5-Star Employer for 2024 and 2025 Employer Awards 
• Foodservice Equipment & Supplies magazine 2024 Distribution Giants list 
• Great Expectations Award for Outstanding Growth in 2023 
• Strata GPO Top 10 Dealer
• RATIONAL 2024 Premium Partner Award
• Great Place to Work® 
• 2021,2022,2023,2024, and 2025 Military Friendly® Employer Gold designation
• 2021, 2023, and 2024 HIRE Vets Medallion Award
• ENERGY STAR® Partner
• Department of Defense Military Spouse Employment Partnership Small Business Partner
• Army Partnership for Your Success (PaYS) Partner #911

Learn more about us at aldevra.com.

Requirements

Security Requirements:

• Must be able to obtain a DOD building access badge.

This position requires passing an extensive background check.

Qualifications:

• High school diploma or GED required.
• Minimum of 2 years’ experience with Microsoft Word, Excel, PowerPoint.
• Experience in reception and clerical support preferred.
• Valid driver's license.
• Excellent verbal communication skills and telephone manner.
• Excellent and accurate written communication.
• Excellent attention to detail; accurate data entry.
• Customer Focused and team-oriented work ethic.
• Able to multi-task efficiently and accurately, focusing on quality.

Veterans and Military Spouses are encouraged to apply.  

We offer you a generous benefits package including:

• Medical, Dental and Vision
• Short Term and Long-Term Disability
• Life Insurance
• Paid Time Off
• Employee 401(k) with company match
• Professional Team Environment

Aldevra is an equal opportunity, E-Verify employer, drug free workplace, and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law.