What are the responsibilities and job description for the Intake Processor - Remote Work from Home! position at Aldridge Pite, LLP?
Purpose
Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position will be responsible for opening and reviewing high volumes of new Legal Referrals from multiple clients.
Specific Duties and Responsibilities
Open new Legal Referrals in Aldridge Pite, LLP’s internal case management software
Download all corresponding documents from client systems and PACER
Review referrals for all necessary information and documents according to client/court/judge requirements in order to proceed with the file
Request and follow-up on any missing information or documents necessary to proceed with the file
Forward complete files to appropriate department/attorney to ensure appropriate and timely handling of file
Assist with additional projects as needed
Job Requirements
High school diploma
Prior Bankruptcy experience preferred but not required
Self motivated and able to work efficiently in a fast paced environment
Be able to open and review high volumes of new referrals effectively and accurately
Must have the ability to communicate with coworkers, attorneys and other staff members regarding files
Must have ability to interpret client systems.
Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet
Must be organized and multi-task oriented
Must have excellent communication skills both verbal and written
General Competencies
Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail and phone).
Provides exceptional customer service to internal and external customers.
Identifies and resolves problems in a timely manner.
Conscientious with respect to work completion, deadlines, time management and attendance.
Takes initiative in face of obstacles and identifies what needs to be done and takes action.
Demonstrates commitment to Firm’s vision, mission, and core values.
Processes work in compliance with Client requirements as well as SOPs and Operations Matrices.
Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
Excellent problem solving and organizational skills.
Must be a team player and willing to help others in their department whenever necessary.
Develops professional relationships and builds rapport with others.
Overall good work ethic and willingness to adapt to change.