What are the responsibilities and job description for the PCN Processor - Remote Work from Home! position at Aldridge Pite, LLP?
Purpose
Aldridge Pite, LLP is seeking a PCN Processor.
Specific Duties, Activities and Responsibilities
Payment Change: Review and determine if Payment Change is warranted. If warranted, obtain necessary documents, prepare payment change notice for attorney review, file and serve the notice along with updating any applicable client systems.
Impediments: review and monitor Payment Change Impediment Inventory. Frequent follow up and escalation for impediments is required until resolution.
Review and interpret client systems and update data per client’s expectations.
Regularly monitor reports that are generated in our system to ensure that files are handled smoothly and timely.
Regularly monitor reports that are generated by the client’s system to ensure that files are handled smoothly and timely.
Verify billing has been entered as needed on each file and close files accordingly.
Perform all other duties as assigned.
Job Requirements
High School Diploma required.
Basic understanding of the fundamentals of Chapter 7, 11, and 13 bankruptcies highly preferred
General Competency Factors
Must be proficient with numbers and basic accounting
Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet
Must be a team player but also possess the ability to work independently
Must possess excellent communications skills
Must provide exceptional customer service
Must be detail oriented and highly organized
Must be proactive