Associate Manager

This position is responsible for ensuring the quality, cleanliness, service and profitability of specific areas of one restaurant while also ensuring the efficient operation of the entire restaurant while on duty.

Reports to:

• Restaurant General Manager

Daily Responsibilities:

• Communicates with the restaurant staff operational issues concerning the quality of service, cleanliness, and efficient operations
• Ensures the timeliness of their operational deadlines
• Monitors the profitability of the restaurant operations and acts upon deficiencies
• Identifies areas of need within the operation and corrects problems
• Assists in the development of all staff members to ready themselves and the company for future growth
• Ensures all marketing responsibilities, deadlines, and new programs are completed and in effect
• Performs bi-monthly inventory within their area of responsibility
• Ensures the overall positive morale of the operation’s staff
• Monitors the completion of and adherence to staff training program
• Ensures the safety and security of the restaurant and its staff by enforcing the safety and security procedures of the company
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
• All guests and staff members must be treated with dignity and respect

The following is a list of your job requirements.

● All Employees are required to be available on Sundays on a rotating basis.
● No visible piercings other than ears and nose. Nose ring limited to a small stud in size.
● No visible tattoos which are macabre, violent, or distasteful in nature.
● Adhere to all safety, sanitation, and administrative procedures
● Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
● Must be able to work in temperatures which could vary greatly from different sections of the restaurant
● Prepared to conduct weekly cleaning and maintenance duties
● Prepared and in your workplace at the scheduled time
● Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
● Answer questions guests have regarding our products or services
● Comply with all state and federal law regarding serving alcohol
● Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
● Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
● Able to bend at the waist and lift items up to 50 lbs. to waist level
● Must be able to move items up to 30 lbs. for distances of up to 25 feet.
● Able to remain standing and active for an 8 to 12 hour shift. This could include going up and down stairs

Associate Manager Dress Code:

It is the policy of the company that each employee’s dress, grooming, and personal hygiene should be appropriate to their work situation.

Managers are expected at all times to present a professional, businesslike image to guests, prospects, the public, and subordinates. All management staff must dress in a manner that is consistent with the standards of a professional work environment and radical departures from the conventional dress, grooming or personal hygiene standards are not permitted.

Male Management Dress Code

• Long or short sleeve collared dress shirt. Long Shirt sleeves must be down and buttoned unless performing work in the kitchen or behind the bar.
• Dress pants with belt
• Dress shoes with socks
• No visible tattoos which are macabre, violent, or distasteful in nature.
• No visible piercing other than in the ears and nose. Nose ring limited to a small stud in size.
• Only one visible piece of jewelry other than a wristwatch or wedding ring.

Female Management Dress Code

• Dress or dress pants or skirt with matching blouse
• Closed toed dress shoes
• No visible tattoos Which are macabre, violent , or distasteful in nature.
• No visible piercing other than in the ears and nose. Nose ring limited to small stud in size.
• No T-shirts
• No costume jewelry
• Only one visible piece of jewelry other than a wristwatch or wedding ring.