Host

This position is responsible for ensuring the quality, cleanliness, service, profitability and the efficient operation of the Dining Area while on duty.

Reports to:

• Management Team

Daily Responsibilities:

• Reflects positively on the company and its staff
• Communicates with all guests in a congenial manner
• Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
• Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the HostTraining Manual
• Identifies areas of need within the beverage service and dining area and correct problems
• Communicates the company’s marketing efforts to the guest
• Contributes to the overall positive morale of the operation’s staff
• Assists in the completion of the adherence to the staff training program of trainees in the service area
• Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
• All guests and staff members must be treated with dignity and respect

The following is a list of your job requirements.

● All Employees are required to be available on Sundays on a rotating basis.
● No visible piercings other than ears and nose. Nose rings limited to a small stud in size.
● No visible tattoos for service staff which are macabre, violent of distasteful in nature.
● Adhere to all safety, sanitation, and administrative procedures
● Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
● Must be able to work in temperatures which could vary greatly from different sections of the restaurant
● Prepared to conduct weekly cleaning and maintenance duties
● Prepared and in your workplace at the scheduled time
● Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
● Answer questions guests have regarding our products or services
● Comply with all state and federal law regarding serving alcohol
● Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
● Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
● Able to bend at the waist and lift items up to 50 lbs. to waist level
● Must be able to move items up to 30 lbs. for distances of up to 25 feet.
● Able to remain standing and active for up to an 8 hour shift. This could include going up and down stairs

Host/Hostess Dress Code:

Male Dress Code

• Clean and pressed long sleeve collared dress shirt. Shirt sleeves must be worn down and buttoned unless performing work in the kitchen or behind the bar
• Matching tie (no novelty ties without a manager approved exception for holidays)
• Clean and pressed black dress pants with belt
• Black dress, non-slip shoes with socks
• No unnatural hair colors
• No visible tattoos
• No visible piercing other than in the ears
• No cologne
• Clean shaven or beards and mustaches neatly trimmed. No shadows or unkempt beards.
• Only one visible piece of jewelry other than a wristwatch or wedding ring.

Female Dress Code

• Black dress, or black dress pants/skirt and matching blouse.
• Closed toed non-slip dress shoes
• No unnatural hair colors
• No visible tattoos which are macabre, violent, or distasteful on nature.
• No visible piercings other than in the ear and nose. Nose ring limited to a small stud in size.
• No pants with exposed seams or patch pockets
• No animal prints, denim, corduroy, or leather pants
• No halter tops, or t-shirts
• No torn or frayed clothing
• No exposed undergarments
• No perfume
• Only one visible piece of jewelry other than a wristwatch or wedding ring.

All employees are subject to manager discretion regarding the appropriateness of their dress.