What are the responsibilities and job description for the ARD - Sr. Account Administrator position at Alera Group, Inc.?
Overview
Alera Group is seeking a Senior Account Administrator to join their Employee Benefits Health and Welfare team. This person must excel in providing the best-in-class service, while working collaboratively with the Account Managers, Executives and Consultants. This is a hybrid role.
Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Responsibilities
Assist with all aspects of the placement and service of employee benefits for Alera Group clients, including but not limited to:
- Work with vendor/carriers/providers and/or other external partner, as appropriate, to resolve claims and other benefits-related issues
- Handles all in-force client service issues and processing of requests
- Explains administrative processes for employee enrollment/change/terminations using correct carrier forms
- Updates benefits client portal websites (as requested)
- Assists with audits, required filings and other compliance related initiatives
- Coordinate the annual Open Enrollment process
- Retrieve & coordinate the data collection and submission of claims reporting & information to partner vendors
- Remain current on legislative updates affecting the benefits function to ensure regulatory compliance
- Assists with related special projects as required
- Performs other related duties as assigned by management
Qualifications
- Knowledge of health and welfare benefits & ACA requirements
- College degree preferred; equivalent experience considered
- Licensed in Life and Health, or willing to get within the first 90 days
- Experience with Zywave products (BrokerageBuilder preferred)
- Proficiency in MS Office Suite (Outlook & Excel required)
- Strong customer service orientation
- Professional collaboration with internal and external stakeholders
- Highly organized, detail-oriented, and adaptable in a fast-paced environment
Additional Information
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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