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LHG - Senior Account Manager

Alera Group, Inc.
Grand Rapids, MI Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 2/2/2026

Overview

Lighthouse Group, an Alera Group company, is looking for a Senior Account Manager Employee Benefits (Large Group). We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!  

 

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.  

Responsibilities

  • Manage the growth of a book of business, including marketing, claims, retention, and account development, in collaboration with team members.
  • Provide strategic planning expertise, leveraging data analytics and program analysis to recommend coverage plan changes.
  • Build and maintain strong relationships to deliver exceptional customer service and negotiate effectively with carriers.
  • Educate clients on complex topics in an understandable manner and identify cross-selling opportunities.
  • Stay informed on industry trends, compliance, and product knowledge to improve performance and client outcomes.
  • Mentor and train junior team members while fostering a positive, collaborative work environment.
  • Support company culture through leadership, teamwork, and social engagement with clients.

Qualifications

  • High school diploma or equivalent.
  • Minimum 5 years of experience in Benefits in the independent broker space.
  • State Life & Health license required and meet continuing education requirements.
  • Proven ability to collaborate effectively with diverse individuals.
  • Excellent verbal, written communication, and presentation skills.
  • Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).

 

Additional Information

This job requires presence in the office on a hybrid schedule as agreed with the manager.

 

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. 

If you're a California resident, please read the California Consumer Privacy Act prior to applying. 

  

  

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