Demo

Assistant Client Manager

Alera Group
Scottsdale, AZ Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/25/2025
Overview:

Benefit Commerce Group, an Alera Group company, is looking for an Assistant Client Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Responsibilities:
This job description in no way states or implies that these are the only duties to be performed by this employee. He or
she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

  • Communicates with employers, insurance carriers, and vendors to address claims, eligibility, billing, contract inquiries, and ensure compliance with Plan Documents and legislation.
  • Acts as a liaison between carriers, vendors, and the Client Manager for implementing changes, renewals, and onboarding new business.
  • Assists with on-site enrollment meetings and supports Client Manager in setting up and onboarding new groups or renewing existing ones.
  • Prepares and produces reports for groups, maintains CRM systems, and assists with audits when needed.
  • Travels locally for client meetings and events, and performs additional duties as assigned by management.
Qualifications:
  • 1 years of experience in group medical insurance, plan administration, or equivalent education and insurance experience.
  • Knowledge of medical terminology, group insurance terminology, and relevant regulatory requirements.
  • Experience with self-funded and fully insured large and small group plans.
  • Ability to interpret contract documents and write routine reports and correspondence with guidance.
  • Strong verbal and written communication, organizational, and customer service skills.
  • Proficient in MS Word, Excel, Outlook, and data entry; basic mathematical aptitude.
  • Bachelor’s degree in Business or related field or equivalent combination of education and experience.
Physical Demands:
  • Requires ability to lift/move up to 50 pounds, hand and arm movements (e.g., typing), and communicate effectively.
  • Must have good vision and hearing, and ability to perform repetitive motions and stand, walk, or sit as needed.
Equal Opportunity Employment:

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $26 to 30 per hour.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

#LI-MM1
#LI-Hybrid

Salary : $26 - $30

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