Overview :
Alera Group is hiring a Benefit Technology Analyst to join our team!
Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?
Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success!
If that is what youre looking for, this is your chance to be part of an amazing organization!
This position requires a deadline-driven professional with strong communication skills, computer savvy, and experience in HRIS technology, such as Employee Navigator and Ease. Benefits administration and / or experience with a benefits brokerage firm preferred. This position must be self-disciplined enough to work without direct supervision, detail-oriented, great with time management, able to handle a fast-paced work environment, and enjoy working as a member of a team. Comfortable with face-to-face meetings, presentations, and demos to clients.
Responsibilities :
Essential Job Functions :
- Position manages the day-to-day tasks required for building, launching, administering, and maintaining a client Benefits Administration technology platform, such as Employee Navigator and Ease. S / he develops and maintains best practices related to delivering a client friendly experience based upon the Alera way, which will include kick-off meetings, checklists, client-facing tools and templates.
Specific Duties & Responsibilities :
Project management of all new benefit platform implementations & renewalsPromote good Client / Broker Relationship throughout implementations by setting clear expectations, communicating regularly, etc.Manage all implementation documents including timelineEnsure all plans are built correctly, including executing testing and quality control procedures.Submit all file requests and manage follow-up with files submitted to vendor to buildDemonstrate system / platform for prospects and clientsCollect all necessary new implementation documentation and file documentationCommunicate all file costs and any extra costs involved that were not previously communicated clearly and in a timely mannerEnter data into computer systems, generate reports, archive electronic information appropriately, and other similar activitiesOversee the work of other implementation coordinators assigned to the implementationAttend all administrative trainings for staff and external stakeholders as neededAttend and facilitate all implementation and / or renewal callsAttend all team calls and meetingsContribute to strategic processes and procedures of the teamManage all issues quickly and professionallyReport all escalated issues to Team Lead and the Director of Benefit Support ServicesManage handoff process from implementation / renewal to ongoing service teamsAccountable for successful implementations & renewalsComplete job-related training courses / seminars as neededProvide reporting updates to internal teams or managementOther duties as assignedQualifications :
Prior experience with HRIS / ben admin software. Employee Navigator required. Ease preferredHigh School diploma or GED, with a Bachelors degree in a relevant topic preferredMinimum of 2 years of relevant work experience in HR, IT, benefits, or other applicable areaSuperior written and verbal communication skills coupled with great interpersonal and EQ skillsOrganized, creative, responsive problem-solver who thinks through all the possible outcomes before moving forwardSolid knowledge of and experience with employee benefits and administration of Group benefit plans highly preferredDemonstrated success providing excellent customer service coupled with extreme attention to details and strong math skillsSuccessfully prioritizes multiple projects simultaneously to meet tight deadlinesWorks well independently with minimal direction and also collaborates well on teamsSuperior computer savvy and good facility with MS Office suite (Word, Excel, PowerPoint, Outlook)Equal Opportunity Employment :
We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
We offer a competitive salary range of $50,000 to $70,000 annually, depending on experience.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
LI-KC1
LI-Remote
Salary : $50,000 - $70,000
