What are the responsibilities and job description for the Commercial Lines Account Manager (Hybrid) position at Alera Group?
Alera Group Midwest, formerly GCG Financial, LLC is seeking an Account Manager for our Commercial Lines team.
Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?
Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?
If that’s what you’re looking for, this is your chance to be part of an amazing organization!
GCG Financial was founded in 1975 and measures our success by the strength of our relationships. As an Alera Group company, collaboration is the foundation of how we do business. Our close-knit, family culture is why employees join GCG and stay for decades. We laugh, we have fun, we support our community and we are the driving force behind the company’s 45 years of success. Now, all we need is you!
As an Account Manager in Commercial Lines, you will have the primary responsibility of providing superior day to day client service by anticipating client needs and responding to client and producer questions and issues in a timely manner.
client and producer questions and issues in a timely manner.
RESPONSIBILITIES
- Marketing and quoting new business opportunities generated from producers/advisors with an emphasis on Business Insurance Risk Management
- Preparing new business proposals and presenting same when requested by client or producer
- Ordering and processing renewal and change requests with an emphasis on Business Insurance Risk Management
- Binding, invoicing, premium collection and file documentation of assigned accounts
- Working to ensure highest level of retention according to agency procedures and standards
- Assisting clients in the reporting of claims
- Maintaining accurate policy data in agency management system (AMS360)
- Maintaining all client documents, phone records and meeting records in document management system (WorkSmart)
- Consistently documenting activities and correspondence per agency guidelines
- Maintaining a courteous and effective relationship with clients, co-workers, insurance carriers and other business contacts
- Actively soliciting and processing additional lines of coverage on all accounts
- Directing assigned Assistant Account Managers in their daily duties
- Remaining informed regarding industry information new product information, legislation, coverage and technology
- Other responsibilities as assigned by Manager
QUALIFICATIONS
- Bachelor’s degree strongly preferred
- 5 Years prior professional experience in Commercial Lines Agency experience in a highly automated, risk management focused environment
- Licensed in Property & Casualty Insurance in the state of IL
- Experience with Microsoft Office Products with proficiency in Word and Excel
- Excellent organizational, interpersonal, communication skills and ability to work in a team environment that will also require working independently
- Working knowledge of AMS360 and/or WorkSmart systems a strong plus
BENEFITS
We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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