What are the responsibilities and job description for the Director, Payroll Operations position at AlerisLife?
Location Information
Five Star Senior Living's corporate headquarters are located in Newton, Massachusetts. Just 20 minutes outside of downtown Boston, the building features easy access to public transportation and the Massachusetts Turnpike.
Key Responsibilities
About the Team
At AlerisLife (Five Star Senior Living) we’re dedicated to advancing the lives of all we serve - from our residents to each and every one of our team members. With a mission-driven mindset and a desire to make a difference in the lives of others, our team members enjoy a work culture that is uniquely supportive of their professional and personal lives. A place where they can advance others, and themselves.
At this time, we are seeking an Director, Payroll Operations to join our team!
Summary:
As the Director, Payroll Operations, you will play a critical role in overseeing all aspects of payroll operations across multiple states and locations with various payroll cycles. You will lead and develop a team of payroll professionals, ensuring compliance with regulations, optimizing processes, and collaborating with internal stakeholders to support the ongoing improvement and transformation of the payroll function. As part of the corporate support center, this role comes with a high expectation of service excellence and support to our communities across the United States. The person in this role will also be asked to bring a focus on process excellence and improvement as we continue to evolve our service and solutions.
Responsibilities:
We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.
Beyond checking off the boxes, we’re looking for someone who shares our passion and commitment.
Daytime
EEOC
Alerislife prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, AlerisLife complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In addition, AlerisLife expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of AlerisLifeTesting of New Employment Application’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.
Five Star Senior Living's corporate headquarters are located in Newton, Massachusetts. Just 20 minutes outside of downtown Boston, the building features easy access to public transportation and the Massachusetts Turnpike.
Key Responsibilities
About the Team
At AlerisLife (Five Star Senior Living) we’re dedicated to advancing the lives of all we serve - from our residents to each and every one of our team members. With a mission-driven mindset and a desire to make a difference in the lives of others, our team members enjoy a work culture that is uniquely supportive of their professional and personal lives. A place where they can advance others, and themselves.
At this time, we are seeking an Director, Payroll Operations to join our team!
Summary:
As the Director, Payroll Operations, you will play a critical role in overseeing all aspects of payroll operations across multiple states and locations with various payroll cycles. You will lead and develop a team of payroll professionals, ensuring compliance with regulations, optimizing processes, and collaborating with internal stakeholders to support the ongoing improvement and transformation of the payroll function. As part of the corporate support center, this role comes with a high expectation of service excellence and support to our communities across the United States. The person in this role will also be asked to bring a focus on process excellence and improvement as we continue to evolve our service and solutions.
Responsibilities:
- Lead and manage the payroll department, including hiring, training, and development of the team.
- Establish and maintain best in class processes that will ensure accurate, compliant and timely delivery of payroll for over 10,000 team members organization wide.
- Oversee the accurate and timely processing of multi-state payroll for employees using Workday software.
- Ensure compliance with federal, state, and local regulations governing payroll practices, including tax withholding, wage and hour laws, and reporting requirements.
- Collaborate with HR, Finance, IT and Legal, and other departments to ensure accurate and timely processing of payroll-related transactions and benefits compliance.
- Lead process optimization initiatives to streamline payroll processes, enhance accuracy, and improve efficiency, including training for field leaders and team members while optimizing Workday and ADP timekeeping systems.
- Partner with the legal department on compliance matters, providing guidance on payroll-related legal requirements and ensuring adherence to internal controls.
- Provide customer-oriented support to our field communities and team members, answering questions about the payroll process, transactions and paycheck information; research escalated issues and troubleshoot as needed.
- Asess and deploy optimal servicing model and supporting SOPs and service level agreements to provide best in class payroll services.
- Develop and deliver training and onboarding support to community based leaders and team members on payroll processes.
- Partner with the benefits team to ensure understanding and execute of shared processes that require compliance such as 401k, benefit vendor integrations, voluntary benefits, earned wage access, etc.
- Provide proactive data audits and identify issues or discrepancies as needed.
- Ensure proper set up of new accounts with federal and state agencies as needed.
- Maintain compliance with internal controls and provide audit documentation as needed.
- Work with compliance and legal teams to monitor and understand and implement federal and state compliance requirements and work with the technology team to provide requirements and testing to implement in our technical applications.
- Serve as a subject matter expert on payroll-related matters, providing leadership and guidance to internal stakeholders.
- Stay informed about changes in payroll laws, regulations, and best practices, and communicate updates to relevant stakeholders.
- Partner with interanal Workday team to identify system enhancements that will improve user experience, overall operational efficiencies and compliance.
- Experience leading a payroll team and function in multiple states, driving operational excellence.
- Certified Payroll Professional (CPP) designation a plus.
- Extensive experience with Workday payroll software.
- Knowledge of federal and state compliance requirements.
- Experience with ADP and Kronos timekeeping systems.
- Thorough understanding of multi-state payroll laws, regulations, and compliance requirements.
- Strong leadership and people management skills, with the ability to inspire and motivate staff to achieve departmental goals.
- Excellent communication and collaboration skills, with the ability to interact effectively with employees at all levels of the organization.
- Proven ability to manage multiple priorities in a fast-paced environment and meet tight deadlines.
- Demonstrated ability to collaborate with IT on systems requirements, upgrades, and implementations.
- Proficiency with Microsoft Excel.
We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.
- Comprehensive Medical/Dental/Vision
- 401k Match
- Annual bonus opportunity
- Competitive Vacation, Sick & Holidays
- Life, Disability & other supplemental benefits
- Flexible Workplace
- Professional Development Funds
- Wellness Coaching & Personal Support Benefits
- Recognition & Reward Programs
Beyond checking off the boxes, we’re looking for someone who shares our passion and commitment.
- Purpose and Meaning – You have an authentic connection our vision of a world in which the quality of life is ageless, and a desire to advance our culture and keep People First at all times.
- Advancing Others – You advance others, supporting their continuous growth and enabling their achievements. You get it – positive team experiences lead to incredible customer moments.
- You Are Accountable – To our team, our customers and our brand(s). You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
- Operational Excellence – You encourage a mindset of continuous improvement, respect ideas from everywhere, and empower others to elevate how and what we deliver for our customers and each other.
- Let’s Do This – Fast is as slow as we go! You thrive with a focus on the here-and-now, while managing multiple priorities, projects and competing demands, helping others anticipate and embrace what’s next.
Daytime
EEOC
Alerislife prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, AlerisLife complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
In addition, AlerisLife expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of AlerisLifeTesting of New Employment Application’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.
