Dispatch Video Monitoring Agent

Job Details

Job LocationA360 Tulsa - Tulsa, OK

Position TypeFull Time

Salary Range$17.00 - $18.00 Hourly

Job ShiftAll

Description

Surveillance Monitoring Agent :

Monitoring surveillance CCTV video alarms and provide customer service with civility, confidentiality, and professionalism, meanwhile ensuring security and safety of our customers with once all resolution, utilizing various software to transmit information and compile reports. Communicating with law enforcement personnel and local security guards to protect the customer's property.

• WEEKENDS & HOLIDAY REQUIRED

Desired Skills of a Surveillance Monitoring Agent : Able to process and review video alarms quickly and accuratelyCommunicate effectively and efficiently with security, Law enforcement, customers and other departmentsAble to handle fast paced environment while providing a high level of attention to detailAble to understand execute specific site instructionsHandle each alarm with professionalism, demonstrating good judgment and decision- making skillsProvide accurate documentation of all actions taken in reaction to alarm signalQualifications

Requirements of a Surveillance Monitoring Agent :

Must be at least 18 years of ageHigh School diploma or equivalentPrevious experience in surveillance, CCTV, or security role that required you be aware of your surroundings and pay a great attention to detail.Ability to sit while using computer, reviewing CCTV surveillance footage and phone equipment for extended periods of time.Deliver world class customer service and build customer satisfaction and loyaltyMust pay attention to detailCapability to work well under moderate stressful situationsProficiency to work simultaneously with multiple computer applications and databasesDemonstrate outstanding verbal and written communication skillsPre-employment testing is requiredMust pass background and drug screen processBilingual in English / Spanish a plus

Salary : $17 - $18