District General Manager

Description

GENERAL MANAGER – WICHITA BRANCH

COMPANY OVERVIEW

Alert 360 is one of the country's fastest-growing security companies. Over the last 50 years, we have become the country's 5th largest security provider, serving nearly a quarter of a million customers in 26 states! Alert 360 is also an industry leader in video surveillance, live remote monitoring, and mobile surveillance, a sector that is the fastest growing segment of the security industry and a $50 billion global market. Voted one of the "Best Places to Work" for six consecutive years, we continue searching for ambitious, innovative, and team-oriented candidates interested in developing invaluable skills. At Alert 360, we are committed to world-class customer service. Our personable leadership team believes customer satisfaction stems from employee appreciation and strong relationships.

JOB SUMMARY

Alert 360 is looking for a skilled and driven General Manager who can generate sales revenue via a positive working environment and ensure customer satisfaction and proper branch operations. The individual will be responsible for developing business strategies to achieve sales targets, reviewing P&L statements, providing excellent customer service, and expanding sales through self-generation techniques.

BENEFITS OF JOINING OUR TEAM
Because Alert 360 hires the best people, we work hard to provide benefits that make their lives better, so we offer:
• Base Salary Performance Based Bonus
• FULL BENEFITS (medical, dental, vision, life, short & long-term disability)
• 401k Plan with generous company matching
• Career Growth Potential
• Great organizational culture and reputable company with over 50 years in business!

We also offer additional benefits such as tuition reimbursement, excellent wellness programs and incentives, free home security monitoring, and much more!

Qualifications

QUALIFICATIONS & RESPONSIBLITIES

• Ability to be a self-starter in the field of recruiting, interviewing, onboarding, training, and maintaining peak performance of sales personnel.
• Mentor, drive, and support employees in Houston by developing, outlining and executing on strategies to hit revenue goals for the business.
• Manage and develop consistent self-generating activities while managing leads to final dispositions.
• Provide continued training and support on company objectives such as sales presentations, lead management, new home prospecting, networking partnerships, and other company initiatives.
• Monitor the competitive landscape and work with sales and operations leaders to recommend and overcome challenges in the industry.
• Needs to build strong relationships and influence front-line sales employees. This leader is expected to be in the field 70% of the time and the office the other 30%.
• Create an atmosphere of positivity and reward positive behavior, as well as have the skills to address low performing production and create development plans to increase the required production.
• Maximizing the Alert360 proprietary app (Discover) with timely updates to generate self-gen resale sales.
• Contribute to team effort by accomplishing related results as needed while creating a team environment and pride of ownership in a branch office of hitting and exceeding all branch expectations.
• The General Manager is held accountable for developing action plans to meet or exceed his/her Area P&L targets and sales revenue goals and reduce customer and employee attrition.
• Drive a healthy creation cost through expense management, including technician labor, inventory management, sales commissions, etc.
• Collaborate with other General Managers and RVPs to support and expand Alert 360’s new and existing products and services.
• Consistently partners with HR and other teams to train and develop technicians so we can provide a better customer experience and reduce costs through unnecessary repeated service calls.
• Managing and supporting operations and administration teams.
• Proactive in providing concise feedback and plans to employees as needed when relating to performance.
• Need to be present and available for support as needed.
• Responsible for managing employee and customer relations along with customer escalations.
• Needs to collaborate and work with multiple teams throughout the organization to accomplish the same goals of driving sales and world-class service.

REQUIREMENTS

• Understanding and experience with profit and loss (P&L) management.
• Must have at least 5 years of experience.
• Managing security (residential and commercial) operations preferred
• High attention to detail, as well as strong analytical, communication, and organizational skills – a must.
• Criminal background records check, motor vehicle records check, and drug test required.
• Bachelor's degree preferred.
• Exceptional customer service skills
• Applicants must be proficient in operating and maintaining company software programs and using Microsoft Outlook, Word, and Excel.
• Must possess the ability to excel in a high-paced, rapidly changing environment that involves interaction with the public and customers.

The physical and mental demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. All leads provided may vary and are not guaranteed.

Salary : $80,000 - $100,000