What are the responsibilities and job description for the Fire Alarm Service Technician position at Alert Services Inc?
The Fire Alarm Service Technician is to deliver quality products and services which meet or exceed customer and industry standards, and to achieve customer satisfaction through a unified commitment to job competency and unsurpassed service.
Essential Job Functions:
- Perform routine service as assigned (includes replacing detectors, changing flex loops, replacing initiators, replacing manual pull stations, etc.)
- Perform routine maintenance and inspection of engineered systems. Including Halon, Industrial Dry Chemical, Clean Agents, and CO2's. Examine systems to locate problems such as loose connections or broken insulation
- Test backup batteries, keypad programming, sirens, etc., to ensure proper functioning and to diagnose malfunctions. Repair circuits and sensors
- Perform panel replacements when necessary. Mount and fasten control panels, door and window contacts, sensors, etc., and attach electrical and telephone wiring in order to connect components
- Read/follow blueprints, electrical layouts and building plans. Able to determine materials required for jobs
- Feed wires/cables through access holes, roof spaces, and cavity walls to reach outlets
- Adjust sensitivity of units based on room structures and manufacturer's recommendations, using programmable keypads
- Keep informed of new products and developments. Attend in-house training sessions and manufacturers' training as assigned and/or required
- Accurately complete and return all field paperwork on time, including calling in times worked daily
- Be available for off-hour emergency service calls and the on-call schedule assigned
- Report all accidents, mishaps and/or customer complaints immediately
- Keep company issued vehicle clean, neat, and organized. Return unused parts and equipment to the warehouse upon completion of job
- Work cooperatively with other departments within the company and with fellow coworkers
- Interface with customers to explain work to be performed, answer their questions, and address their concerns in a knowledgeable and respectful manner
- Provide accurate and complete information on reports and quotes
- Manage time including time on the job as well as time on road to job sites
- Return all tools, equipment and unused products and materials along with the appropriate paperwork to the warehouse/shed upon the completion of the job
Skills, Knowledge and Abilities:
- Ability to work independently with limited supervision
- Demonstrate integrity, honesty
- Mechanical skills and aptitude
- Proficient in basic computer skills
- Demonstrate problem-solving skills
- Strong communication skills (written and verbal). Able to interact with all levels being served
- Represent the company in a professional, credible manner in speech, written communications and appearance
- Able to adapt behavior to different people and situations. Be flexible by adjusting interpersonal approaches appropriate to the manager/employee
- Must read and speak English
Experience/Education:
- Required: High School Diploma or Equivalent
- Required: Must have clean driving record and a valid Montana Driver's License
Physical Demands/Working Conditions:
- Regular and Timely Attendance
- Must be able to stand for long periods of time (up to 4 hours) without a break
- Position requires bending, twisting, stooping, climbing
- Must be able to lift 50 pounds frequently and up to 100 pounds occasionally
- Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally
- May be exposed to temperature changes, heights, small spaces including confined spaces
- Ability to distinguish colors and use hands for repetitive fine manipulation frequently
- Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
- Must pass initial and random substance abuse tests
Preferred but not Required:
- NICET I certification or willing to receive the certification within 1 year
- OSHA 30 is a plus
- Manufacturers certificates in Fire Alarm systems is preferred
- Install experience is preferred
- Any electrical experience
What we offer:
- Health, Life, Dental and Vision Insurance
- Paid Time Off (PTO)
Alert Services Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Types: Apprenticeship, Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Work Location: In person
Salary : $20 - $28