What are the responsibilities and job description for the Host/Hostess position at Alessa Cucina & Bar?
Responsibilities:
- Greet guests with a warm and friendly demeanor
- Manage reservations and maintain an organized seating chart
- Seat guests promptly and efficiently, taking into account special requests and seating preferences
- Communicate effectively with servers and kitchen staff to ensure a seamless dining experience for guests
- Assist with various tasks to support the front-of-house team, such as answering phones, taking to-go orders, and maintaining cleanliness
- Provide exceptional customer service by addressing guest inquiries and concerns in a professional manner
- Collaborate with management to uphold restaurant policies and standards