What are the responsibilities and job description for the Patient Access Representative position at Alex PT?
Overview
We are seeking a dedicated and detail-oriented Patient Access Representative to join our healthcare team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing patient information and ensuring a smooth access process to our services. The ideal candidate will possess strong phone etiquette, administrative skills, and experience in a healthcare setting.
Duties
- Greet patients warmly and assist them with the check-in process.
- Collect and verify patient information, including insurance details and medical history.
- Schedule appointments efficiently using electronic health record system that we currently use.
- Answer incoming calls professionally, addressing patient inquiries and concerns with clarity.
- Maintain accurate records of patient interactions and ensure compliance with health information management protocols.
- Collaborate with clinical staff to facilitate seamless patient access to services.
- Perform administrative tasks as required, including data entry and filing.
Qualifications
- Previous experience as a receptionist or in a similar role within a healthcare environment is preferred.
- Proficient in using computer systems for data entry and appointment scheduling.
- Strong phone etiquette and communication skills to interact effectively with patients and staff.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- A commitment to maintaining patient confidentiality and adhering to health regulations.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity as a Patient Access Representative.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- On-site gym
- Paid sick time
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Alexandria, MN 56308 (Required)
Ability to Relocate:
- Alexandria, MN 56308: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24