What are the responsibilities and job description for the Front Desk Counter Person position at Alex's Marine Plus?
Overview
We are seeking a dedicated and organized Counter Person to join our team. The ideal candidate will play a crucial role in providing excellent customer service while managing front desk operations. This position requires strong organizational skills, effective time management, and the ability to multitask in a fast-paced environment. If you are passionate about customer support and have a knack for office management, we would love to hear from you.
Responsibilities
- Greet customers warmly and assist them with inquiries at the front desk.
- Manage incoming calls and direct them to the appropriate personnel.
- Maintain an organized office environment, ensuring that all supplies are stocked and readily available.
- Utilize Google Suite for scheduling appointments, managing documents, and communicating with team members.
- Provide exceptional customer support by addressing concerns and resolving issues promptly.
- Assist in maintaining accurate records of customer interactions and transactions.
- Collaborate with team members to improve office processes and enhance customer experience.
Experience
- Proven experience in an office or customer support role is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proficiency in Google Suite and general computer literacy is essential.
- Bilingual candidates are highly desirable to better serve our diverse clientele.
- Excellent time management skills, ensuring timely completion of tasks while maintaining quality service.
Join us as a Counter Person where your contributions will make a significant impact on our operations and customer satisfaction!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
Ability to Commute:
- New Windsor, NY 12553 (Required)
Work Location: In person
Salary : $17 - $20