Recidivism Reduction Services Case Manager

Position Description

Perform office support, facilitation of criminal offender group treatment, and case management work in operating the RRS Program. Employees in this class assist the Director in administering community-based corrections programs that provide monitoring and rehabilitation services for offenders. Work includes computer data entry, case management of offenders; maintaining files, assist in drug testing operations, and monitoring offender compliance with all elements of center plans. Case manager also facilitates offender behavior treatment groups. Work is performed under the direction of the Director and is evaluated through periodic meetings, review of record and reports, and overall performances in daily RRS duties and responsibilities.

Responsibilites

• Perform data entry into computer program, PIMS (Programs Information Management), for each offender.
• Updates job bulletin board weekly and participates in-group presentation as needed.
• Maintains offender file, monitoring reports and progress reports for the center.
• Facilitate/co-facilitate cognitive behavior offender treatment/rehabilitation groups.
• Performs daily monitoring of offender compliance with center plans and reports non-compliance.
• Promotes center through positive public relations and active/volunteer recruitment.
• Obtains and maintains current certifications to facilitate offender assessments and/or treatment.
• Schedule and establish initial offender intake appointment after receiving court, probation, and/or TASC referral.
• Complete offender intake including distributing risk/needs assessments.
• Establish offender treatment plan.
• Work with outside agencies to provide appropriate services to offenders.
• Provides and manages support services to offenders in the program, including employment/vocational, education, and health/wellness.
• Facilitate/co-facilitate monthly OMM (offender management model) meetings with Department of Adult Correction staff.
• Other duties as assigned.

Knowledge, Skills, & Abilities

• Knowledge of computer systems and data entry.
• Ability to be effective in working with criminal offenders.
• Ability to establish and maintain effective working relationships with the general public, various segments of the local criminal justice system, corrections/human service providers and other employees.
• Ability to communicate effectively, both orally and writing.

Required Minimum Education / Experience

• Bachelor's degree in criminal justice or human services field, experience in data entry and providing case management; or
• Associate's Degree in criminal justice or human services field and three year's experience in providing case management and data entry.
• Moral Reconation Facilitator certification or obtain within three months of hire.
• Posses a valid NC Driver's License.