Quality Assurance Account Manager
What We Offer :
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Collaborative and supportive work environment. Join Our Team!
Position Requirements :
10 years of experience in Loss Control risk assessment, including experience in quality review workflow management and team leadership.Comprehensive knowledge of Commercial Lines insurance coverages.Excellent communication, organizational, and analytical skills.Bachelor's Degree in Safety or related field, or equivalent experience.Professional certifications (CSP, OHST, ALCM, ARM) are a plus.Sitting at a desk, working on a computer up to 8 hours a dayWhat You'll Do :
Oversee Quality : Lead quality assurance activities for assigned clients, ensuring our reports meet the highest quality standards. You'll create, implement, and monitor quality standards, conduct audits, and implement improvement strategies.Manage and Mentor : Guide and support a team of Independent Quality Assurance Representatives (ICQAs), fostering a culture of continuous learning and development.Become an Expert : Develop deep expertise in client-specific requirements and industry best practices, serving as a knowledgeable resource for both internal and external stakeholders.Drive Improvement : Analyze performance data, identify trends, and proactively address areas for improvement. Collaborate with management to develop training materials and optimize processes.Build Relationships : Cultivate strong relationships with clients, field representatives, and ICQAs. You'll be a trusted partner, providing exceptional customer service and technical support.Embrace Technology : Proficiently utilize our risk assessment management platform to track and manage the survey review process. Leverage Microsoft Office Suite and Google Workspace to optimize efficiency.Related Fields :
While direct Loss Control experience is highly valued, we are open to training the right candidate with a background in related fields. These fields may include :
Occupational Safety and Health : Professionals with experience in identifying and mitigating workplace hazards possess a strong foundation for a Loss Control role.Engineering (various disciplines) : Engineers, especially those with experience in safety engineering, industrial hygiene, or fire protection, often have transferable skills in risk assessment and hazard analysis.Environmental Science / Health : Experience in environmental compliance and risk management can be relevant to Loss Control, particularly in industries with environmental exposures.Insurance Claims Adjusting : Adjusters with experience handling property or liability claims develop an understanding of loss causation and risk factors.Risk Management : A background in general risk management principles and practices can be applied to the specific needs of Loss Control.Military Experience : Military personnel with experience in safety, security, or logistics often possess transferable skills in risk assessment and mitigation.Do you have D.R.I.V.E.?
Alexander & Schmidt is a leading Loss Control company with a diverse portfolio of clients nationwide. We are seeking an experienced and motivated Quality Assurance Account Manager (QAAM) to join our team and play a key role in ensuring the accuracy and quality of our risk assessment reports, along with contributing management capabilities to our growing team. As a QAAM, you will be a champion of quality, driving excellence and exceeding client expectations. You will embody our core values of Dedication, Responsibility, Innovation, Value, and Expertise in everything you do.
If you are a highly motivated and experienced risk management professional with a passion for quality assurance, we encourage you to apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $55,000 - $75,000
